Summary
Overview
Work History
Education
Languages
Timeline
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Yuridia Rodriguez

Melrose Park,IL

Summary

Highly motivated and customer focused retail professional with a proven track record of success. Recognized as Employee of the Month for consistently exceeding sales targets and providing exceptional customer service. Experienced in onboarding and training new associates, effectively equipping them with the skills and knowledge necessary to succeed. Demonstrated leadership capabilities through service as a Front End Supervisor, overseeing daily operations and ensuring smooth customer flow. Known for the ability to quickly adapt to new challenges and efficiently manage job responsibilities, consistently delivering accurate and timely results in a fast paced environment.

Overview

2
2
years of professional experience

Work History

Fitting Room Associate

Ross Dress For Less
02.2025 - Current
  • Assist costumers with their selections, maintain a clean area and collect the non-purchased items to re-hang the items.
  • Provided excellent customer service, assisting with sizes and styling in a fast-paced retail environment.
  • Demonstrated strong communication skills while addressing customer needs and resolving issues in the fitting room.
  • Enhanced costumer loyalty by offering personalized styling advice and product recommendations in the fitting room

Front End Supervisor

Ross Dress For Less
02.2025 - Current
  • Self motivated, with a strong sense of personal responsibility.
  • Maintained a clean and organized front-end area, ensuring a positive shopping experience for customers.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Trained new cashiers on proper procedures and customer service techniques.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees following company policies and procedures
  • Resolved customer complaints and escalated issues to management as needed.

Sales Floor

Ross Dress for Less
12.2023 - Current
  • Assisted customers with locating specific items, utilizing knowledge of store layout and merchandise placement.
  • Participated in loss prevention efforts, monitoring customer activity and reporting suspicious behavior to management.
  • Collaborated with team members to create visually appealing merchandise displays that attracted customer attention.
  • Processed markdowns and price changes accurately.
  • Assisted in the unloading and stocking of merchandise, ensuring products were displayed in a timely manner.
  • Assisted in training new employees on store procedures and customer service techniques.
  • Maintained cleanliness and organization of shelves and displays, removing damaged or outdated items.

Retail Sales Associate,

Ross Dress for Less
12.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Proviso West High School
Hillside, IL
05.2025

Languages

English
Limited Working
Spanish
Full Professional

Timeline

Fitting Room Associate

Ross Dress For Less
02.2025 - Current

Front End Supervisor

Ross Dress For Less
02.2025 - Current

Sales Floor

Ross Dress for Less
12.2023 - Current

Retail Sales Associate,

Ross Dress for Less
12.2023 - Current

Proviso West High School

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Yuridia Rodriguez