Yuridia Santos

• Conducted safety audits to identify potential hazards in the workplace.
• Developed training materials for environmental health and safety protocols.
• Implemented safety procedures for machinery and equipment usage.
• Manage hazardous waste tracking, documentation, and disposal in accordance with RCRA requirements.
• Perform workplace safety and environmental audits.
• Prepare compliance reports and maintain accurate regulatory records.
• Workers comp

Keep record of training

• Coordinated schedules and meetings for department leaders and team members.
• Processed documentation, ensuring accuracy and compliance with company standards.
• Assisted in inventory management, tracking supplies and ordering as needed.
• Communicated with vendors to maintain relationships and resolve issues promptly.
• Performed data entry tasks into computer databases from paper documents.
• Answered incoming calls and responded to customer inquiries.
• Coordinated meetings, conferences, travel arrangements.
• Implemented organizational systems to improve office efficiency and workflow.

• Assisted clients in selecting appropriate insurance products for their needs.
• Educated clients on policy features and benefits for informed decisions.
• Conducted regular follow-ups with clients to ensure satisfaction and address concerns.
• Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
• Provided customers with information regarding plan features, pricing, and availability.
• Engaged customers and provided high level of service by carefully explaining details about documents.
• Analyzed claims data to determine potential areas of improvement for policyholders' protection.
• Conducted research to identify competitive rates and benefits offered by other providers.
• Counseled prospects and policyholders on coverage, limits and regulations.
• Maintained up-to-date knowledge of industry trends and regulatory changes.
• Educated customers on the importance of maintaining adequate insurance coverage.