Yurii Husar
Brooklyn,NY
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
5
5
years of professional experience
Work History
Store Supervisor
TD Bank
New York City
10.2023 - Current
- Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
- Supervised daily store activities to ensure smooth operations and proper staffing levels.
- Ensured compliance with company policies and local regulations by regularly reviewing operational procedures and providing necessary updates or corrections as needed.
- Managed cash handling processes accurately to maintain financial integrity within the store's daily transactions.
Teller Manager
TD Bank
New York City
08.2022 - 09.2023
- Improved customer satisfaction by efficiently addressing and resolving account-related inquiries.
- Enhanced branch security by implementing strict cash handling procedures and monitoring staff adherence to guidelines.
- Boosted sales of bank products and services by training tellers in effective cross-selling techniques.
Customer Experience Coordinator
TD Bank
New York City
11.2021 - 08.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Resolved escalated customer issues, ensuring timely resolution and maintaining high levels of satisfaction.
- Trained new team members on company guidelines and best practices for exceptional customer service delivery.
Teller I / II
TD Bank
Brooklyn NY
02.2019 - 10.2021
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Handled complex cash transactions with accuracy and efficiency.
Education
Bachelor of Business Administration - Accounting
CUNY Baruch College
New York, NY12.2022
Associate in Science - Accounting
CUNY Kingsborough Community College
Brooklyn, NY12.2019
Skills
- Team Building and Leadership
- Teamwork
- Flexibility
- Problem solving
- Multitasking and Organization
- Cash Management
- Store audit
- Documentation and Reporting
- Attention to Detail
Timeline
Store Supervisor
TD Bank
10.2023 - Current
Teller Manager
TD Bank
08.2022 - 09.2023
Customer Experience Coordinator
TD Bank
11.2021 - 08.2022
Teller I / II
TD Bank
02.2019 - 10.2021
Bachelor of Business Administration - Accounting
CUNY Baruch College
Associate in Science - Accounting
CUNY Kingsborough Community College