Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

YURI MAE BANCEFRA

South San Francisco,USA

Summary

Friendly and reliable individual with a positive attitude and excellent customer service skills. Recognizes the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction while pursuing a college education.

Overview

3
3
years of professional experience

Work History

Cosmetic Associate

Watson's
04.2022 - 01.2024
  • Respond To Customer Questions And Complaints
  • Collaborated with team members to achieve monthly sales goals, consistently exceeding targets through dedicated performance.
  • Suggesting Products That Meet Clients' Needs
  • Achieve And Exceed Sales Targets
  • Boosted sales through effective upselling and cross-selling techniques, highlighting complementary products.

Customer Service Cashier

PetSmart
09.2024 - 11.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

High School Diploma -

Aldersgate College Inc.
Nueva Vizcaya
11-2023

Skyline College
San Bruno, CA
05-2024

Northern California Nursing Academy
Daly City, CA
10-2024

Skills

  • Experienced Cosmetic Associate with 2 years of experience providing exceptional customer service and product knowledge
  • Consistently exceeded sales goals by up to 20%, utilizing exceptional interpersonal and communication skills
  • Highly knowledgeable in a variety of beauty products, with a focus on skincare and makeup
  • Customer Service

References

Lou Bartolome, Senior Process Executive, 0927-301-1216, belle.bartolome@gmail.com

Languages

English
Full Professional
Tagalog
Native or Bilingual

Timeline

Customer Service Cashier

PetSmart
09.2024 - 11.2024

Cosmetic Associate

Watson's
04.2022 - 01.2024

High School Diploma -

Aldersgate College Inc.

Skyline College

Northern California Nursing Academy
YURI MAE BANCEFRA