Yuritzi Garcia Sosa
Manteca,CA
Summary
Driven professional with extensive experience in team leadership and customer engagement, notably with Golden State Restaurant Group. Excelled in inventory management and staff training, enhancing operational efficiency and service quality. Skilled in payroll administration and POS system operation, demonstrating adaptability and strong organizational abilities. Achieved significant improvements in customer satisfaction and financial accuracy. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Golden State Restaurant Group
2020.01 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Receptionist
Sosa’s Income Tax and Latino Services
2023.01 - 2024.05
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Accounts Receivable Assistant
ACE Commercial Plastering
2019.05 - 2019.12
- Provided exceptional customer service when addressing client inquiries or concerns regarding their account status or charges billed.
- Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
- Posted cash and check receipts by entering and verifying transactions from local deposits and lockboxes.
- Billed customers by sending statements and invoices via fax or email.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Education
Bachelor of Business Administration - Business Administration And Management
Modesto Junior College
Modesto, CA05.2028
High School Diploma -
Manteca High School
Manteca, CA05.2018
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Point of Sale (POS) system operation
- Organization and prioritization
- Adaptable
- Reliable and Responsible
- Team Leadership
- Inventory Management
- Critical Thinking
- Money Handling
- Payroll Administration
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Office Administration
- Administrative Support
- Mail handling
- Typing Speed
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Sosa’s Income Tax and Latino Services
2023.01 - 2024.05
Restaurant Manager
Golden State Restaurant Group
2020.01 - Current
Accounts Receivable Assistant
ACE Commercial Plastering
2019.05 - 2019.12
Bachelor of Business Administration - Business Administration And Management
Modesto Junior College
High School Diploma -
Manteca High School
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