Hi, I’m
Stephanie Hicks
Bakersfield,CA
Summary
Experienced Quality Assurance Registered Nurse and Health Services Administrator with a proven track record at GEO Group, specializing in enhancing the quality and efficiency of healthcare services. With strong critical thinking and effective communication skills, I excel at ensuring compliance and improving patient care. I have successfully led teams and implemented innovative care plans that significantly boost operational standards.
Overview
14
years of professional experience
1
Certification
Work History
GEO Group - Golden State Annex
Quality Assurance RN/Health Services Administrator
01.2021 - Current
Job overview
- Oversees the administrative and clinical operations
- Managing budgets and financial planning
- Developing and implementing policies and procedures
- Recruiting, hiring, training, and supervising healthcare staff
- Ensuring compliance with healthcare laws and regulations
- Improving efficiency and quality of healthcare services
- Maintaining accurate records and documentation
- Coordinating with medical and support staff to ensure patient care
- Facility audits; internal and annual inspections
- Writing and implementing corrective action plans
- Testing processes and identifying defects
- Ensuring compliance
- Collaborating with team members to enhance product quality and user satisfaction
- Manages the CQI program
- CQI quarterly reporting and annual reviews
Taft Modified Correctional Facility
Registered Nurse
12.2015 - 05.2021
Job overview
- Performs head to toe physical assessments on a variety of patients with different medical conditions
- Develops and executes patient care plans, including assessments, evaluations and nursing diagnoses
- Establishes and maintains effective communication with physicians, patients, other nurses, and the Health Services Administrator to provide collaborative care for patients
- Nurse sick call triaging
- Organizing and implementing daily clinics
- Intake and release process
- Emergency response team member
Taft Correctional Institution
Charge RN / Director of Nursing / QA RN
07.2012 - 04.2020
Job overview
- Performs head to toe physical assessments on a variety of patients with different medical conditions
- Develops and executes patient care plans, including assessments, evaluations and nursing diagnoses
- Developing and directing plans of care that comply with regulations
- Collaborating with other health care professionals to improve patient care delivery
- Supervising nursing staff
- Maintaining high standards of care for all patients
- Communicating with doctors, patients, and HSA regarding specific patient health needs
- Recruiting, training, and onboarding new nursing staff
- Providing initial, annual, and ongoing staff training
Bakersfield Specialists Surgical Center
Registered Nurse
01.2016 - 06.2017
Job overview
- Admission and preop care
- Recovery care and discharge
- Medication management
- Vital signs and cardiac monitoring
- Patient and family education
- Endoscopy circulating nurse
- Pain management circulating nurse
Bakersfield Memorial Hospital
Registered Nurse
06.2011 - 07.2012
Job overview
- Performs head to toe physical assessments on a variety of patients with different medical conditions
- Develops and executes patient care plans, including assessments, evaluations and nursing diagnoses
- Establishes and maintains effective communication with members of the patient care team to provide collaborative patient care
- IV and central line access and administration
- Medication management and administration
- Vital sign and cardiac monitoring
- Patient admissions and discharging
- Patient and family education
- Wound care
Education
Bakersfield CollegeBakersfield
Associates of Science from Registered Nursing
05.2011
Skills
- Effective communication skills
- Dependability
- Excellent work ethics
- Critical thinking
- Problem-solving
- Prioritization
- Delegation
- Empathy
- Compassion
- Organization
- Attention to detail
- Time management
- Adaptability
- Ability to work independently
Certification
- CA RN License expires 7/31/26
- BLS Certification expires 1/28/2026
Timeline
Quality Assurance RN/Health Services Administrator
GEO Group - Golden State Annex
01.2021 - Current
Registered Nurse
Bakersfield Specialists Surgical Center
01.2016 - 06.2017
Registered Nurse
Taft Modified Correctional Facility
12.2015 - 05.2021
Charge RN / Director of Nursing / QA RN
Taft Correctional Institution
07.2012 - 04.2020
Registered Nurse
Bakersfield Memorial Hospital
06.2011 - 07.2012
Bakersfield College
Associates of Science from Registered Nursing
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