Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
11.2021 - Current
Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
Optimized store operations by assisting with opening or closing procedures as needed.
Handled cash with high accuracy and took care to check bills for fraud.
Education
Associate of Arts - Accounting And Business Management
McHenry County College
Crystal Lake, IL
05.2025
Skills
Exceptional communication
Strong empathy
Stress Tolerance
Guest Relations
Flexible Schedule
Money handling abilities
Calm and Professional Under Pressure
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Guest Advocate
Target
11.2021 - Current
Associate of Arts - Accounting And Business Management