YUSEF KENNEDY
Silver Spring,MD
Summary
Motivated, and professionally trained Nurse Liaison with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Seeking to build upon acquired skills and exceed sales quotas in challenging new position. Experienced in nursing, relationship building, and management. Dedicated to driving customer satisfaction and product visibility through the use of effective marketing strategies.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Clinical Nurse Liaison
Autumn Lake Healthcare
05.2022 - Current
- Increased referral volumes by building strong relationships with community partners, including hospitals, skilled nursing facilities, and home health agencies.
- Collaborated with physicians and case managers to determine optimal care settings for each patient based on clinical needs and insurance coverage.
- Assisted in the development of marketing strategies to promote facility services within the local healthcare community.
- Supported organizational goals by participating in community outreach events aimed at raising awareness of facility offerings and expertise among potential referral sources.
- Mentored new Clinical Nurse Liaisons in navigating complex healthcare systems, fostering professional growth among colleagues.
- Maintained accurate documentation of correspondence with referral sources within electronic medical records systems.
- Evaluated patient satisfaction and made suggestions for changes or improvements.
Clinical Nurse Liaison
HCR ManorCare
05.2018 - 05.2022
- Established relationships with community resources to support patient needs beyond clinical settings.
- Served as a resource for internal staff regarding clinical protocols, documentation requirements, and regulatory compliance matters related to patient care transitions.
- Participated in professional development opportunities such as conferences and workshops to stay current on best practices and industry trends in nursing liaison roles.
- Educated patients and families on available resources, ensuring informed decision-making during the transition process.
- Enhanced communication between referral sources, patients, and families by serving as a liaison to ensure accurate information exchange.
- Provided leadership in quality improvement initiatives focused on enhancing the patient experience throughout their care journey.
- Collaborated with interdisciplinary teams to create seamless transitions for patients from hospital to SNF settings.
Clinical Liaison
BridgePoint Hospital Capitol Hill
05.2016 - 05.2018
- Handled the highest volume account in the D.C territory, generating more than prior years revenue.
- Consistently exceeded monthly sales quotas by pursuing leads and expanding the prospect list.
- Organized joint sales calls with current customers and outside vendors.
- Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base.
Nurse Liaison
HCR Manor Care
06.2012 - 05.2016
- Managed a portfolio of multiple accounts.
- Built client relationships by acting as the liaison between the customer service and sales teams.
- Consulted with clients after admission to resolve problems and provide ongoing support.
- Analyzed and reported on hospital activity, business trends, and areas of concern.
Admissions Director
HCR Manor Care
01.2011 - 06.2012
- Build and grow census and quality mix by developing the market, and providing prospective patients/responsible parties with appropriate information and assistance in choosing a nursing center.
- Develop relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the center. Majority of time allocated to external sales development.
- Maintain awareness of admitting and attending physicians opinions and challenges.
- Actively seek out and identify new referral sources.
- Effectively network with current and past customers to solicit referrals.
- Maintain an active involvement in the community organizations and associations.
Nurse Supervisor
HCR Manor Care
08.2008 - 01.2011
- Strong leader for nursing personnel assigned to the unit/shift.
- Developed and implemented nursing care plans.
- Oversaw and managed facility clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
- Self-directed with astute judgment skills. High level of personal accountability.
- Assessed need for, ordered, obtained and interpreted appropriate lab tests.
- Effectively supervised LVNs, NAs and non-clinical staff.
Licensed Nurse
Holy Cross Hospital
06.1998 - 08.2008
- Critical care. ICU, CCU, ED.
- Initiating & maintaining IV sites & lines.
- Administration of medication.
- Cardiac rhythm interpretation.
- CPR.
- Simultaneously caring for multiple critically ill patients.
Hospital Corpsman
U.S. Navy
06.1994 - 06.1998
- Demonstrated high standards of performance, including teamwork, communication and compassion.
- Administered infusion, medications and intubation.
- Developed and led training programs in preparation for combat.
- Prepared documents for destruction.
- Take vital signs, height and weight, intake and output, pulse oximetry, and collect specimens.
Education
Associate of Science - LPN
Radians College
Washington, DC01.2005
Hospital Corpsman - undefined
Naval Hospital Corps School
Great Lakes, IL01.1995
Skills
- Enthusiastic yet professional demeanor
- Powerful negotiator
- Strong clinical knowledge base
- Detail-oriented
- Professional bedside manner
- Excellent clinical assessment skills
- Team player
- Highly motivated & dependable
- Intelligent, articulate, & driven to succeed
Accomplishments
- Achieved year-over-year growth for each managed account by continually improving marketing strategies and strengthening relationships.
Certification
LPN licensed in the state of Maryland
Timeline
Clinical Nurse Liaison
Autumn Lake Healthcare
05.2022 - Current
Clinical Nurse Liaison
HCR ManorCare
05.2018 - 05.2022
Clinical Liaison
BridgePoint Hospital Capitol Hill
05.2016 - 05.2018
Nurse Liaison
HCR Manor Care
06.2012 - 05.2016
Admissions Director
HCR Manor Care
01.2011 - 06.2012
Nurse Supervisor
HCR Manor Care
08.2008 - 01.2011
Licensed Nurse
Holy Cross Hospital
06.1998 - 08.2008
Hospital Corpsman
U.S. Navy
06.1994 - 06.1998
Hospital Corpsman - undefined
Naval Hospital Corps School
Associate of Science - LPN
Radians College
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