Overview
Work History
Education
Skills
Timeline
Generic

Yushica Bailey

Cypress,TX

Overview

15
15
years of professional experience

Work History

Community Order Support

GardaWorld Federal Services
07.2023 - Current
  • Oversaw daily monitoring and patrolled buildings, ground and worksites
  • Assist with refugees, helping with in and out process
  • Reports suspicious activities and persons to higher authorities
  • Gathered information, identified, and implemented resolution within the community
  • Patrolled and monitored premises in company vehicle
  • Obtained Security Clerence

Medical Assistant

Veterans Hospital
04.2022 - 08.2023
  • Directed patients to exam rooms, travel pay
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Prepared initial patient charts for admission.
  • Scheduled appointments, registered patients, escorted patients throughout different areas of the VA
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Completed patient referrals to other medical specialists.
  • Safeguarded medical records and patient data in accordance with HIPAA protocols.

Concierge/Security Officer

Ben Taub General Hospital
10.2021 - 04.2022
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)

Postal Carrier

United States Post Office
Houston, Texas
04.2021 - 10.2021
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Distributed mail on foot to residences and businesses, delivering to approximately 100 customers per shift.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Correctional Sergeant

Texas Department of Criminal Justice, TDCJ
03.2013 - 04.2021
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
  • Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
  • Completed daily work report sheets and delegated tasks to employees.

Jailer

Williamson County Sheriff's Office
01.2009 - 02.2012
  • Prepared, processed and transmitted various reports.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
  • Served as witness in court and provided evidence as required.

Education

High School Diploma -

Bastrop High School
Bastrop, LA
06.1992

Skills

  • Mail-sorting and delivery sequence
  • Delivery records
  • Registered mail protocols
  • Route Navigation
  • Conflict resolution
  • Reading comprehension
  • Responsible
  • Microsoft Office

Timeline

Community Order Support

GardaWorld Federal Services
07.2023 - Current

Medical Assistant

Veterans Hospital
04.2022 - 08.2023

Concierge/Security Officer

Ben Taub General Hospital
10.2021 - 04.2022

Postal Carrier

United States Post Office
04.2021 - 10.2021

Correctional Sergeant

Texas Department of Criminal Justice, TDCJ
03.2013 - 04.2021

Jailer

Williamson County Sheriff's Office
01.2009 - 02.2012

High School Diploma -

Bastrop High School

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Yushica Bailey