Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yusra Abbour

Troy,NY

Summary

With experience as a Sales Associate at Rainbow, a Pharmacy Technician at Pharmacy One, and now a Patient Care Technician at Samaritan Hospital, I have developed strong skills in healthcare support, customer service, attention to detail, and the ability to thrive in fast-paced environments. My background includes assisting patients, supporting medical staff, organizing workspaces, managing inventory, and ensuring compliance with healthcare standards. I bring a friendly, courteous approach to all interactions and a strong commitment to efficiency, empathy, and professionalism in every role.

Overview

4
4
years of professional experience

Work History

Patient Care Technician

Samaritan Hospital
Troy, NY
10.2024 - Current

• Assist nurses with patient care, including hygiene, mobility, and feeding

• Record vital signs and maintain accurate documentation in electronic health records

• Support patient comfort and respond promptly to call bells and needs

• Maintain clean and organized patient environments

• Ensure adherence to safety protocols and infection control standards

Sales Associate

Rainbow Shops
Troy, NY
12.2023 - 07.2024

• Provided exceptional customer service, creating a welcoming and positive shopping experience

• Organized and maintained the sales floor, ensuring products were well-displayed and accessible

• Assisted customers with product selection and inquiries

• Processed transactions efficiently and accurately

• Contributed to sales goals through effective communication and upselling technique

• Handled customer complaints and returns professionally

Pharmacy Technician

Pharmacy Taoussi
Bouskoura, Morocco
06.2021 - 05.2022

• Assisted pharmacists in preparing and dispensing medications

• Managed inventory and monitored stock levels

• Provided customer service and addressed patient inquiries

• Handled insurance claims and verified patient information

• Maintained accurate records and ensured regulatory compliance

• Helped ensure the pharmacy ran smoothly and efficiently

Education

Associate of Science - Biological Sciences

Hudson Valley Community College
Troy, NY
08-2025

High School Diploma -

Malki High School
Bouskoura, Morocco
06-2023

Skills

Patient Care & Support

Inventory Control

Payment Processing

Business Development

Promotional Support

EMR Charting & Vital Signs

Languages

French
Professional
Arabic
Native/ Bilingual

Timeline

Patient Care Technician

Samaritan Hospital
10.2024 - Current

Sales Associate

Rainbow Shops
12.2023 - 07.2024

Pharmacy Technician

Pharmacy Taoussi
06.2021 - 05.2022

Associate of Science - Biological Sciences

Hudson Valley Community College

High School Diploma -

Malki High School
Yusra Abbour