Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Assisted disabled clients to support independence and well-being.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided transportation and appointments management.
Followed nutritional plans to prepare optimal meals.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Provided mobility assistance such as walking and regular exercising.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Order Expediter
B & H Photo
Florence
10.2017 - 04.2019
Direct and coordinate the activities of employees engaged in the production or processing of goods
Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules
Confer with department supervisors or other personnel to assess progress and discuss needed changes
Inspect materials, products, or equipment to detect defects or malfunctions.
Customer Service Rep. (CSR)&(SMS)
Qualfon Inc.
Georgetown, Guyana
12.2015 - 10.2017
Receive and input client request by phone
Assist clients inquires
Communicate with higher staff in resolving client requests
Work with team to provide excellent customer service.
Customer Svr. Rep. (CSR)
Netsurf Telecommunications & Internet Svc
Guyana
09.2010 - 12.2015
Provide superior customer services to internet and telephone users
Ensure customers are satisfied with the services provided
Meet and exceed target expectations.
Education
Home health aide -
Christine institutes of Vocational training
01.2019
Customer Service & Sales -
Netsurf Telecom Vocational School
07.2013
Advanced Microsoft PowerPoint 2010 -
Computer World Vocational School
10.2012
Microsoft Windows, Publisher & Internet Essentials -
Computer World Vocational School
05.2012
Advanced Microsoft Excel 2010 -
Computer World Vocational School
09.2012
High School Equivalency Diploma -
Caribbean Examinations Council
06.2010
Timeline
HHA
Safe & Prudent
12.2019 - 06.2024
Order Expediter
B & H Photo
10.2017 - 04.2019
Customer Service Rep. (CSR)&(SMS)
Qualfon Inc.
12.2015 - 10.2017
Customer Svr. Rep. (CSR)
Netsurf Telecommunications & Internet Svc
09.2010 - 12.2015
Home health aide -
Christine institutes of Vocational training
Customer Service & Sales -
Netsurf Telecom Vocational School
Advanced Microsoft PowerPoint 2010 -
Computer World Vocational School
Microsoft Windows, Publisher & Internet Essentials -