Yusuf Pennington
Cleveland,OH
Summary
Dynamic and results-oriented Cell Phone Technician with a proven track record at Volume Wireless, adept in LCD screen replacement and demonstrating exceptional troubleshooting skills. Excelled in device refurbishment and data recovery, ensuring customer satisfaction and privacy. Showcases leadership and a positive attitude, significantly enhancing team efficiency and service quality. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cell Phone Technician
Volume Wireless
04.2017 - 10.2024
- Erased user data, debugged application issues and refurbished devices for resale.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- De-soldered and re-soldered connections between parts and motherboard.
- Completed quality and fraud inspections on cell phones.
- Specialized in repairing [Type] phones and frequently worked on other manufacturer models.
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
Window Cleaner
Paneless Window Cleaning
06.2022 - 04.2023
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
- Employed modern cleaning methods to produce clean results without chemical detergents to protect environment.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
Education
No Degree - Osha 30 in General Industry/Construction
Lorain County Community College
Elyria, OH11-2023
GED -
Garrett Morgan High School
Cleveland, OH12-2014
Skills
- Data Recovery
- Troubleshooting skills
- Network configuration
- LCD screen replacement
- Device assembly
- Tablet repair
- Hardware Installation
- Multitasking Abilities
- Friendly, Positive Attitude
- Leadership
- PPE use
- Networking
- Decision-Making
Certification
- CSP - Certified Safety Professional
- CHHM - Certified Hazardous Materials Manager
- EHS - Environmental Health and Safety Professional
Timeline
Window Cleaner
Paneless Window Cleaning
06.2022 - 04.2023
Cell Phone Technician
Volume Wireless
04.2017 - 10.2024
- CSP - Certified Safety Professional
- CHHM - Certified Hazardous Materials Manager
- EHS - Environmental Health and Safety Professional
No Degree - Osha 30 in General Industry/Construction
Lorain County Community College
GED -
Garrett Morgan High School
Similar Profiles
Siddique AliSiddique Ali
Owner/Operator Truck Driver at Volume Tank TransportOwner/Operator Truck Driver at Volume Tank Transport
Louie PialagoLouie Pialago
Audio Producer at The VolumeAudio Producer at The Volume
Breanna SalcidoBreanna Salcido
Apprentice Hairdresser at Volume One SalonApprentice Hairdresser at Volume One Salon