Yusupha Njie
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
4
4
years of professional experience
Work History
Army Specialist
United States Army Reserve
08.2021 - Current
- Followed all military policies and procedures to deliver quality work.
- Listened and responded to leadership requests and forwarded necessary information to superiors and platoon mates.
- Worked within an enclosed environment with multiple squads at times to carry out missions in leadership positions as well as learning on the go.
- Assisted with carrying out given orders in a timely and satisfactory manor.
- Gained a deeper understanding of the importance of attention to detail.
Service Technician
Discount Tire
07.2019 - 08.2021
- Diagnosed and troubleshot problems, repairing, and restoring vehicles to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers as needed.
- Inspected equipment to diagnose operational issues, such as customer, technician or mechanical error.
- Compiled an affinity for attention to detail to ensure top quality service.
Education
Bachelor of Science - Mass Communications
Tennessee State University
Nashville, TN05.2026
Skills
- Skate Coach
- Artistic affinity
- Loyalty Building
- Quality Standards
- Photography Shoots
- Interactive Activities
- Personalized Customer Service
- Visual Merchandising
Hobbies:
Cooking, skating, Painting/drawing, photography, and audio artistry.
Timeline
Army Specialist
United States Army Reserve
08.2021 - Current
Service Technician
Discount Tire
07.2019 - 08.2021
Bachelor of Science - Mass Communications
Tennessee State University
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