Yuvaraja Chinthapatla

As an Architect on a project to set technical direction and lead the development team to implement client solutions including both configuring ServiceNow and developing customizations and integrations

Participated in design workshops, testing, and development activities with clients or prospects to deliver a future-proof and scalable solution suited to the client ecosystem

• As a primary architect on projects to set technical direction and lead the development team to implement client solutions including both configuring the CMDB customizations and integrations.

• As an Architect on a project to set technical direction and lead the development team to implement client solutions including both configuring the CMDB and ServiceNow developing customizations and integrations

• As a CMDB Development Lead for IT Service Management team, I was focused on functionality in ServiceNow and responsible for managing the staff involved in the Software development lifecycle for enhancements to the ServiceNow application and production support.

• As an Architect on a project to set technical direction and lead the development team to implement client solutions including both configuring ServiceNow and developing customizations and integrations

• As a Manager for IT Service Management team, I was focused on functionality in ServiceNow and responsible for managing the staff involved in the Software development lifecycle for enhancements to the ServiceNow application.

• As a ServiceNow Consultant, I'm responsible for the design, implementation, configuration, and administration of the ServiceNow IT Service Management (ITSM) module, Platform operations (including CSDM & CMDB development) as well as exploring possibilities in IT Operations Management (ITOM) and Strategic Portfolio Management (SPM).

• I'm responsible for the technical design of code and architecture and responsible for overall ServiceNow code quality.
• Provide administrative ServiceNow support, including advanced support via troubleshooting, implementation of bug fixes, and root cause analysis.

• I Designed and developed application prototypes, utilities, and solutions across multiple environments using full life-cycle methodologies (requirements definition, design, development, testing, and implementation) and participated in internal design reviews and code reviews.