YUVISARETH FRIAS
Houston
Summary
Motivated professional with a strong commitment to personal and professional growth. Proven ability to assist teams while enhancing knowledge in diverse tasks. Seeking a role that leverages skills in project management and collaboration, with opportunities for advancement and skill development.
Overview
8
8
years of professional experience
Work History
Ambassador/Document Reviewer
Activus Connect
06.2021 - 02.2025
- Reviewed client accounts and accurately recorded their information.
- Obtained and kept records of client interactions, processed client accounts, and filed documents.
- Followed communication procedures, guidelines, and policies.
- Went the extra mile to engage clients, provided warmth and assurance while meeting their needs.
- Provided direction on company information, policies, and procedures.
- Handled high call volumes utilizing computer technology.
- Inspected and verified documents for accuracy, completeness, and relevance.
Team Member
Chick Fil A NorthPark
02.2020 - 04.2021
- Provided a friendly, professional, and engaging service.
- Operated cash registers, while taking customers’ orders.
- Kept the store well-maintained and clean.
- Followed safety guidelines at all times.
- Assisted with resolving customer issues when necessary.
- Maintained a cheerful and positive attitude at all times.
Hospitality Team Member
Buffalo Wild Wings
09.2019 - 02.2020
- Provided a warm welcome to incoming guests.
- Bused tables and delivered food to guests.
- Maintained the restaurant clean at all times.
- Thank guests as they leave.
- Invited guests to return to the restaurant in the future.
Manager / Cashier To-Go
Los Cucos Mexican Cafe
02.2017 - 08.2019
- Delivered exceptional customer service with a friendly and professional demeanor.
- Responded promptly to customer inquiries in person and over the phone.
- Efficiently packed To-Go orders for customer convenience and satisfaction.
- Managed cash transactions accurately and maintained cash drawer balance.
- Reconciled cash drawer accurately at shift's beginning and end.
- Welcomed customers warmly, ensuring immediate and enthusiastic service.
Education
Associate of Applied Science -
Lone Star College System
Kingwood, TX, United States06-2021
High School Diploma - undefined
Klein Forest High School
Houston, TX, United States01.2016
Skills
- Bilingual
- Quick learner
- Time management
- Patience
- Multitasking
- Active listening
- Teamwork
- Attention to detail
- Adaptability
- Customer service
- Proficient in Microsoft Office
- Customer engagement
ACTIVITIES AND HONORS
Member, Klein Forest High School Honor Society (2015 - 2016)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ambassador/Document Reviewer
Activus Connect
06.2021 - 02.2025
Team Member
Chick Fil A NorthPark
02.2020 - 04.2021
Hospitality Team Member
Buffalo Wild Wings
09.2019 - 02.2020
Manager / Cashier To-Go
Los Cucos Mexican Cafe
02.2017 - 08.2019
High School Diploma - undefined
Klein Forest High School
Associate of Applied Science -
Lone Star College System