Yuxuan Chen
San Leandro,CA
Summary
Experienced with retail management, utilizing strategic planning to optimize store performance. Uses leadership skills to foster productive team environment. Track record of effective inventory management and customer relationship building.
Overview
4
4
years of professional experience
Work History
Shop Owner
Yokee Milk Tea (San Francisco)
03.2023 - 05.2025
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Evaluated employee performance regularly, offering constructive feedback.
Manager
Yokee Milk Tea (Oakland)
03.2022 - 03.2023
- Managed and motivated employees to be productive and engaged in work.
- Maintained organized, efficient, and safe environment for employees and customers.
- Managed budgets effectively, ensuring optimal financial performance.
Teacher
West County Mandarin School
08.2021 - 05.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior.
Education
Bachelor of Arts - Music
University of California, Berkeley
Berkeley, CA05-2020
Skills
- Pricing strategy
- Customer service background
- Business operations
- Marketing experience
Languages
English
Full Professional
Mandarin
Native or Bilingual
Cantonese
Native or Bilingual
Toisanese
Native or Bilingual
Timeline
Shop Owner
Yokee Milk Tea (San Francisco)
03.2023 - 05.2025
Manager
Yokee Milk Tea (Oakland)
03.2022 - 03.2023
Teacher
West County Mandarin School
08.2021 - 05.2022
Bachelor of Arts - Music
University of California, Berkeley
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