Yu Ye Zheng
Brooklyn,NY
Summary
Motivated Chinese student with a strong academic foundation and hands-on experience in clinical, legal, and customer service environments. Bilingual in English and Mandarin, with proven skills in communication, administrative support, and cross-cultural collaboration. Currently pursuing a path toward a professional career in law, with a demonstrated ability to adapt, learn quickly, and thrive in fast-paced, high-responsibility roles.
Overview
2
2
years of professional experience
Work History
Receptionist/Office Assistant
Bk Clinic
06.2023 - 01.2025
- Managed a portfolio of 1,700+ patients, overseeing daily scheduling and coordinating up to 100 patient visits per day to ensure smooth clinic operations
- Managed patient intake and scheduling, with a focus on MRI-related procedures and documentation
- Collaborated closely with law offices to support personal injury cases and ensure the best outcomes for patients
- Handled front desk operations, including insurance verification, medical records management, and providing translation services to ensure clear communication between patients and medical providers
- Developed strong interpersonal, organizational, and communication skills in a fast-paced clinical and legal-adjacent environment
Waiter
LaoJie Hotpot
03.2023 - 05.2023
- Provided attentive customer service in a high-volume dining environment
- Accurately took and delivered orders while ensuring guest satisfaction throughout the dining experience
- Collaborated with kitchen and front-of-house staff to maintain smooth service and address customer needs promptly
- Handled 4-6 tables simultaneously, managing up to 25 customers per hour while strengthening communication, multitasking, and conflict-resolution skills under pressure
Back Kitchen
Mojee Tee
10.2022 - 01.2023
- Developed strong time management and attention to detail by preparing ingredients in a fast-paced environment
- Maintained high standards of cleanliness and organization, ensuring compliance with health and safety regulations
- Gained a strong work ethic and sense of responsibility through consistent behind-the-scenes support
- Preparing up to 250 cups of fresh fruit daily, managing time efficiently to restock fast-selling ingredients and ensure continuous menu availability during peak hours
Education
Bachelor of Arts - Philosophy
Hunter College
Manhattan, NY08.2027
Associate of Science - Computer Science
Borough of Manhattan Community College
Manhattan, NY08.2025
Highschool Diploma - undefined
Fort Hamilton Highschool
Brooklyn, NY07.2023
Skills
- Bilingual
- Technical Proficiency
- Communication
- Adaptability
- Fast Typer
- Time management
- PC proficient
- Positive and professional
- Multitasking and prioritization
- Data entry
- Telephone skills
- Professional and polished presentation
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Receptionist/Office Assistant
Bk Clinic
06.2023 - 01.2025
Waiter
LaoJie Hotpot
03.2023 - 05.2023
Back Kitchen
Mojee Tee
10.2022 - 01.2023
Highschool Diploma - undefined
Fort Hamilton Highschool
Bachelor of Arts - Philosophy
Hunter College
Associate of Science - Computer Science
Borough of Manhattan Community College
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