Yvanna Mateos
Garden Grove,Ca
Summary
Hands-on Business Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Business Manager
ConAm
Garden Grove, CA
01.2022 - Current
- Kept applicants in compliance with local, state and federal regulations
- Assesses the potential for occupancy of prospective residents by interviewing and screening them
- Establishes the scope of work, identifies appropriate contractors, and obtains bids for the project
- Submits invoices for payment and processes invoices
- Collects rent, prepares receipts, and prepares deposits using BostonPost management software
- Verified income, assets, and expenses and completed a file tracking sheet for each applicant.
Assistant Manager
Maxus Properties INC
Santa Ana
06.2020 - 01.2022
- Resolved conflicts between tenants concerning noise, encroachment, and parking by using conversation logs
- One-site, I've created guest cards, sent in applications to leads, ran screening on applicants, approved applications through onsite, and checked the status of leads applications
- Ensures that work orders are processed and monitored
- Knowledge of rental contracts and property and anti-discrimination laws
Leasing Consultant
Strategies
Costa Mesa
05.2019 - 06.2020
- Responded to requests and scheduled appointments for property showings
- Directed collection of more than $1500 in monthly income with consistently high payment rates
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Education
High School Diploma -
Saddleback High School
Santa Ana, CA 08.2015 - 05.2019
Skills
PerformanceManagementBostonPostYardiOn-site/One-siteLIHTCProperty ManagementCustomer ServiceMaintenance OversightRental Pricing StrategiesLocal Market ConditionsLease Renewals2 lease up experiences
Staff Management
Payment management
Vendor management
Timeline
Business Manager
ConAm
01.2022 - Current
Assistant Manager
Maxus Properties INC
06.2020 - 01.2022
Leasing Consultant
Strategies
05.2019 - 06.2020
High School Diploma -
Saddleback High School
08.2015 - 05.2019