Associate of Arts (AA) - Social Work
Miami Dade College Wolfson Campus
Miami, FL01.2023
Yvena Coriolan
Miami
Skills
- Communication
- Problem Solving
- Working with Others
- Customer Service
- Ethical Trustworthiness
- Fluency in English and Creole
- Leadership
- Responsibility
- Teamwork
Education
High School Diploma - General Studies
Miami Edison Senior High School
Miami, FL01.2017
Summary
Bilingual social work student, currently enrolled in Miami Dade College, with leadership experience, financial literacy and volunteer background.
Overview
9
9
years of professional experience
Work History
Security Officer
Doyle Security Services
01.2023 - Current
- Monitored security systems to detect and respond to breaches effectively.
- Conducted regular patrols to ensure safety of premises and personnel.
- Implemented emergency response protocols during incidents to minimize risks.
- Trained new staff on security procedures and compliance standards.
- Collaborated with law enforcement for investigations and incident resolutions.
- Prepared detailed reports on daily activities, incidents, and observations.
- Enhanced security measures by identifying vulnerabilities and recommending improvements.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Cashier
Pollo Tropical
03.2017 - Current
- Maintain high standards of customer service during high-volume, fast-paced operations. Follow procedures for safe food preparation, assembly, and presentation. Assist management with inventory control and stock ordering. Take initiative to find extra tasks when scheduled duties were completed. Mastered point-of-service (POS) computer system for automated order taking. Handle currency and credit transactions quickly and accurately without discrepancy.
Cashier
Hard Rock Stadium
09.2016 - 01.2017
- Handled with direct oversight of all cash, check and credit card fiscal transactions. Full compliance to confidentiality and identity theft prevention industry standards. Performed all financial transaction requirements required without discrepancy.
- Kent securintly working as concierge my job is to maintain high standard customer service and also make sure the environment is being protected and making sure nothing is out of the ordinary.
- My security guard experience are
- Ty
- 07-2018- curre_Front desk
- Data entry
- Mail room
- Rover
- Worked in a luxury condo.
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