Yves Binda
Litchfield,USA
Summary
Strategic AI and UX leader with 10+ years of experience crafting intelligent, human-centered systems that connect advanced technology with real-world impact. Combines expertise in product strategy, user experience, and machine learning to design scalable AI solutions grounded in trust, usability, and ethical design. Known for transforming complex technical concepts into intuitive, emotionally resonant experiences that accelerate adoption and align with business goals. A creative systems thinker with a strong foundation in behavioral design, inclusive research, and platform strategy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Founder AI Automation Agency
YBUX
03.2023 - Current
- Designed and deployed custom AI tools and chatbots for clients across healthcare, edtech, and lifestyle sectors, integrating NLP, OpenCV, and inclusive UX patterns.
- Redesigned a legacy chatbot using behavioral prompts and intent mapping, raising user engagement from 280 to 490 weekly actions within two months.
- Applied ML-derived behavioral insights to reshape onboarding flows, adding 1,200 new completed journeys across three platforms.
- Implemented OpenCV for a live-video interaction scanner, boosting positive feedback collection per session from 60 to 84.
- Delivered ethics-centered UX audits for generative AI tools, leading to adoption of consent cues, tone adjustments, and feedback loops.
AI Experience Strategy Consultant
Eli Lilly
07.2024 - 07.2025
- Built and implemented an enterprise-wide AI adoption strategy across business, guiding over 20 initiatives from concept to pilot with a human-centered approach.
- Led 12 executive-level workshops to align stakeholders on enterprise roadmap, AI ethics, business impact, and organizational readiness.
- Partnered with internal tech teams to evaluate AI platforms, selecting for enterprise integration based on compliance, scalability, and user alignment.
- Developed generative and conversational AI roadmaps for HR, internal comms, and R&D.
- Conducted over qualitative interviews with employees to uncover adoption barriers, directly informing trust-focused UX improvements.
- Drafted AI usage principles based on real-world application risks and values, now integrated into Lilly’s internal governance documentation.
- Delivered 4 internal keynotes on responsible AI design and UX leadership, helping shape company-wide ethical frameworks for automation.
CX Strategist Chatbot Designer
Oasis
06.2018 - 03.2023
- Orchestrated the development of a multilingual conversational interface, increasing user engagement.
- Implemented machine learning-driven personalization for mobile tour recommendations, resulting in a 35% improvement in conversion rates and user journey efficiency.
- Led the redesign of the mobile app interface based on usability research, reducing user complaints by 40% and improving app review scores by 20%.
- Conducted a competitive research initiative that led to a 60% increase in customer satisfaction and elevated the platform’s market position among cultural institutions.
Senior UX Designer
Enovlab
05.2017 - 05.2018
- Led UX design for a Live-Event booking MVP from concept through launch.
- Completed 3 design sprints to refine MVP, cutting data entry errors from 95 to 68 per session through smart form design.
- Redesigned multi-step event registration into a single-flow model, leading to 1,400 additional sign ups during launch.
UX Content Designer
FanSided
05.2015 - 05.2017
- Wrote user-centric copy for five digital products, increasing average user session time and driving measurable growth in engagement.
- Developed onboarding content that reduced bounce rates and drove 5,000 additional platform visits.
- Directed A/B testing for calls-to-action, improving newsletter signups by 1,600 and refining conversion messaging across platforms.
UX Designer
DesignIT
01.2017 - 03.2017
- Designed landing pages and marketing assets that lifted lead generation from 140 to 196 submissions per week.
- Conducted user research and card sorting to uncover discoverability issues, informing three major navigation updates.
- Applied accessibility and visual consistency principles to improve readability and interaction quality across devices.
Co-Founder
BodyAddicts
11.2015 - 01.2017
- Designed and launched a fitness app that reached 1,700 installs in its first week and maintained strong user acquisition momentum.
- Facilitated six user testing rounds to refine onboarding and goal-setting flows, improving user retention significantly.
- Added in-app guidance features and interactive goal customization tools, reducing support requests and increasing weekly active usage.
Education
Bachelor’s - Computer Science
Florida Metropolitan University
Fort Lauderdale, FLSkills
- AI Strategy & Technical Tools:
- RLHF (LLMs)
- Object Detection (YOLO)
- Text Classification
- Named Entity Recognition
- Sentiment Analysis
- MCP
- Figma
- Prototyping
- Behavioral Science
- System Thinking
- Journey Mapping
- Research & Facilitation
- User Testing
- Workshop Leadership
- Usability Research
- AI Ethics Frameworks
- Stakeholder Communication
- Strategic Planning
- Platform Evaluation
- MVP Launches
Certification
- AI ACT Pro Certification
- Chief AI Officer Certification ChiefAIOfficer.com | 2024
- Conversational AI Certification
- Google Career Certificates | 2022
- Cognigy | 2024
- Google Data Analytics
CORE QUALIFICATIONS
- Strategy & Transformation Roadmap
- Conversational Design & LLMs
- Human-Centered AI Design
- Ethical AI & Governance
- Cross-Functional Team Leadership
- Executive Workshop Facilitation
- Behavioral Science & Inclusive Design
- AI Tool Vetting & Platform Integration
- Prototyping & MVP Execution
- Data-Driven Personalization
Languages
French
Native or Bilingual
Timeline
AI Experience Strategy Consultant
Eli Lilly
07.2024 - 07.2025
Founder AI Automation Agency
YBUX
03.2023 - Current
CX Strategist Chatbot Designer
Oasis
06.2018 - 03.2023
Senior UX Designer
Enovlab
05.2017 - 05.2018
UX Designer
DesignIT
01.2017 - 03.2017
Co-Founder
BodyAddicts
11.2015 - 01.2017
UX Content Designer
FanSided
05.2015 - 05.2017
Bachelor’s - Computer Science
Florida Metropolitan University
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