Yves Rukundo
8405 W Olive Avenue Apt 1278 Peoria,Arizona
Summary
Motivated and detail-oriented cybersecurity student at Bellevue University with hands-on experience in network security, penetration testing, and digital forensics. Seeking an entry-level cybersecurity role to apply my technical skills, problem-solving abilities, and passion for protecting digital assets in a dynamic organization.
Overview
8
8
years of professional experience
Work History
Digital Team Associate
Walmart
Glendale, AZ
06.2023 - Current
- Shopping customers' digital orders
- Dispensing to customers throughout the day for incoming pick-up orders
- Supporting company goals for the pick-up department
- Meeting customers' expectations for customer service experience
- Meeting customer timelines for picking and dispensing orders
- Must have great customer service skills and like working in a team environment.
Supervisor
Walmart
Kansas City, MO
06.2016 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Team Leader
Walmart
Kansas City, MO
10.2020 - 05.2023
- Mentored and guided employees to foster proper completion of assigned duties
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service
- Kept work areas clean, neat and free of safety hazards to maximize efficiency
- Delegated daily tasks to team members to optimize group productivity
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth
- Built strong relationships with customers through a positive attitude and attentive response
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Mechanical Repair Technician
Collins Aerospace
Lenexa, Kansas
03.2023 - 05.2023
- Dismantled devices to gain access to and remove defective parts with various hand tools
- Inspected tested machinery and equipment to diagnose machine malfunctions
- Assembled and installed defective wiring and electrical and electronic components.
Developer Intern
Iping Solution
Dallas, Texas
09.2021 - 05.2022
- Built Business Intelligence and data visualization dashboards using various technologies such as Microsoft Power BI, Power View, Power Query, Power Map and Tableau
- Created Data Connection, Report, Document and other custom libraries in SharePoint
- Built custom web part templates to manage assets, funds and portfolios for different clients in SharePoint
- Carried out any miscellaneous BI duties as assigned by Solution Architect
- Maintained existing database and BI systems
- Worked closely with key customers to troubleshoot and resolve data and report related issues
- Leveraged key performance indicators to maximize profitability and performance
- Identified potential security vulnerabilities within the system and provided solutions to mitigate them
- Documented development processes, coding standards, best practices, system configuration details
- Assisted in designing database schemas for back-end development of applications.
Technician
Arrow Electronics
Phoenix, AZ
11.2023 - Current
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
Education
Associate Of Science In Science, Technology, And Society -
Metropolitan Community College - Kansas City
Associate of Science - Cybersecurity
Bellevue University
Bellevue, NESkills
- Teamwork & Collaboration
- Giving Constructive Feedback
- Coaching and Mentoring
- Ethics
- Problem Solving Communication
- Documentation
- Leadership
- Analysis
- Research
- Power BI
- SQL
- Troubleshooting
- Microsoft Excel, Word
Timeline
Technician
Arrow Electronics
11.2023 - Current
Digital Team Associate
Walmart
06.2023 - Current
Mechanical Repair Technician
Collins Aerospace
03.2023 - 05.2023
Developer Intern
Iping Solution
09.2021 - 05.2022
Team Leader
Walmart
10.2020 - 05.2023
Supervisor
Walmart
06.2016 - Current
Associate Of Science In Science, Technology, And Society -
Metropolitan Community College - Kansas City
Associate of Science - Cybersecurity
Bellevue University
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