ALYSSA COTTRELL
Murfreesboro,TN
Summary
Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Digital Team Associate
WALMART
05.2023 - Current
- Prepared and dispensed customer orders for pickup and delivery.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
Summer 2021 Crew Member
MCDONALDS
05.2021 - 08.2021
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Blackman High School
Murfreesboro, TN01.2024
Skills
- Customer Service
- Critical Thinking
- Flexible Schedule
- Teamwork and Collaboration
- MS Word / Google Docs
- MS Excel / Google Sheets
- MS Powerpoint
- MS Outlook
Timeline
Digital Team Associate
WALMART
05.2023 - Current
Summer 2021 Crew Member
MCDONALDS
05.2021 - 08.2021
High School Diploma -
Blackman High School