YVES YSBECK
Lauderhill,FL
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with proven multitasking abilities.
Overview
30
30
years of professional experience
Work History
Early retirement
Due to Unexpected Life Event
8 2021 - Current
Patient Financial Specialist
Broward Health
03.2003 - 08.2021
- Conducted face to face interviews with uninsured patients to identify any potential coverages or benefits available
- Advised patients with their financial responsibility
- Processed financial assistance and Medicaid application
Patient Access Specialist
Broward Health
11.1999 - 03.2003
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians
- Collected and entered over 40 patient's demographic and insurance data per day into computer database to establish patient's medical record.
Airport Passenger Service Agent
AIRCRAFT SERVICE INTERNATIONAL GROUP
05.1994 - 10.1999
- Oversaw ticketing, gate and ramp services
- Tagged baggage and routed to appropriate location for loading and screening
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries
Education
Associate of Arts - Business Administration and Management
Miami Dade College
Miami, FLLeadership training - undefined
Broward Health leadership University
Skills
Teamwork and Collaboration
Attention to Detail
Excellent Verbal and Written communication
Problem Solving
Effective Customer Service
Knowledge of Word, MS, Excel
Languages
English
French
Creole
Timeline
Patient Financial Specialist
Broward Health
03.2003 - 08.2021
Patient Access Specialist
Broward Health
11.1999 - 03.2003
Airport Passenger Service Agent
AIRCRAFT SERVICE INTERNATIONAL GROUP
05.1994 - 10.1999
Early retirement
Due to Unexpected Life Event
8 2021 - Current
Associate of Arts - Business Administration and Management
Miami Dade College
Leadership training - undefined
Broward Health leadership University