Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yves Marie Pamphile

Brockton,MA

Summary

High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities. Expert retail sales professional offering 10 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Cashier Supervisor

Le Concept
12.2016 - 04.2023
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.

Cashier Team Lead

The Hansa Library
01.2003 - 01.2004
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Quickly and accurately counted drawers at start and end of each shift.

Education

No Degree - Communication

Atelier De La Ronde
Port-au-Prince
08.2010

Bachelor of Science -

Université De Port-au-Prince
Port-au-Prince
06.2009

Home Health Aide

Global School of Health LLC,
New York, NY
08.2023 - 09.2023

Skills

  • Front-End Support
  • Safety Issues Monitoring
  • Investigating Problems
  • Pressure Washers
  • Reading Comprehension
  • Legal Standards

Certification

dementia training certificate,

  • Mental Health training
  • alzheimer's training certification
  • dementia training certificate


Languages

French
Native or Bilingual
creole
Native or Bilingual

Timeline

Home Health Aide

Global School of Health LLC,
08.2023 - 09.2023

Cashier Supervisor

Le Concept
12.2016 - 04.2023

Cashier Team Lead

The Hansa Library
01.2003 - 01.2004

No Degree - Communication

Atelier De La Ronde

Bachelor of Science -

Université De Port-au-Prince

Similar Profiles

CREATE PROFILE
Yves Marie Pamphile