Yves R Millien
Boston,MA
Summary
Compassionate mental health assistant with background in providing supportive care to patients in various therapeutic settings. Bring strong understanding of cognitive behavioral therapy and crisis intervention techniques, coupled with ability to build rapport with diverse patient populations. Demonstrated skill in administrative tasks related to patient care; possess keen observation skills crucial for monitoring patient behavior and progress. Previous work led to improved patient wellbeing through effective implementation of treatment plans.
Overview
5
5
years of professional experience
2008
2008
years of post-secondary education
Work History
Mental healh Associate
Pembroke Hospital
Pembroke, Massachusetts
02.2026 - Current
- Assisted patients with daily living activities and personal care needs.
- Monitored patient behavior and reported changes to the healthcare team.
- Facilitated therapeutic group sessions to promote mental well-being.
- Collaborated with nursing staff to implement patient care plans effectively.
- Documented patient progress and interactions in electronic health records.
- Supported crisis intervention efforts during acute psychiatric episodes.
- Educated families about mental health resources and support systems available.
- Maintained a safe, clean, and supportive environment for all patients.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
- Monitored medication compliance among clients taking psychotropic medications.
- Interacted with families and therapists to inform each party of client's progress within treatment program.
- Implemented evidence-based therapeutic interventions with individuals, families, and groups.
- Facilitated group therapy sessions to address various topics related to mental health.
- Attended professional development workshops and trainings related to best practices in treating individuals with mental health concerns.
- Engaged in outreach activities within the community to increase public awareness about available services for persons living with mental illness.
- Developed treatment plans based on diagnoses and individualized goals.
- Assisted in developing strategies for managing challenging behaviors exhibited by clients during therapy sessions.
- Offered guidance and support to family members dealing with a loved one's mental health condition.
- Provided education about common signs and symptoms associated with different types of mental illnesses.
- Developed individualized treatment plans based on client needs and preferences.
- Utilized a variety of therapeutic techniques such as cognitive behavioral therapy, dialectical behavior therapy, and solution-focused brief therapy to support client progress towards recovery goals.
- Conducted crisis assessments for clients experiencing acute symptoms of mental illness.
- Acted as an advocate for persons living with mental illness who are navigating the healthcare system.
- Participated in collaborative case conferences with other providers regarding specific cases or issues related to client care.
- Observed and reported changes in client appearance, behavior, or aptitude to work toward treatment plan goals.
- Coordinated referrals for additional services, such as housing assistance and employment opportunities, when needed.
- Maintained records of client progress in accordance with agency policies and procedures.
- Utilized crisis intervention, behavior modification and mindfulness techniques to decrease client mental health symptoms.
- Checked facility for open windows, locked doors and malfunctioning smoke detectors to maintain client safety.
- Developed educational and therapeutic groups to foster participants' independence and social skills.
- Educated staff members on the principles of recovery-oriented practices in behavioral healthcare settings.
- Implemented positive behavior supports for individuals to maximize current living situation.
- Provided emotional support and counseling to individuals with mental health issues.
- Supported clients in identifying personal strengths and resources that could be used to promote healthy coping skills.
- Provided assessment and evaluation of clients' mental health needs.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Provided excellent service to patients through personable communication.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Documented patient interactions in compliance with HIPAA requirements.
- Tracked client movement on and off unit by documenting times and destinations.
- Provided education and resources to patients and families about mental health conditions and coping mechanisms.
- Assisted in developing and implementing treatment plans for patients with various mental health disorders.
- Conducted intake interviews to assess patient needs and determine appropriate care plans.
- Coordinated with external agencies to facilitate community-based support for patients.
- Supported patients in developing life skills and independence through targeted interventions.
- Advocated for patient rights and provided guidance on navigating mental health systems.
Mental Health Assistant
Judge Rotenberg Educational Center
Canton, MA
06.2022 - 02.2026
- Assisted in therapeutic activities for students with emotional and behavioral challenges.
- Supported classroom staff in implementing individualized education plans and strategies.
- Monitored student behavior and provided immediate interventions as needed.
- Collaborated with mental health professionals during crisis intervention sessions.
- Facilitated group discussions to promote social skills and peer interactions.
- Documented student progress and behavior for team reviews and assessments.
- Educated students on coping techniques to manage stress and anxiety effectively.
- Maintained a safe and supportive environment conducive to learning and growth.
- Actively listened to clients without judgement while providing a safe space for them to express themselves freely.
- Participated in community outreach programs designed to raise awareness about mental health issues.
- Developed a trusting relationship with clients by demonstrating empathy and understanding while maintaining professional boundaries.
- Supported patients during hospitalizations or residential stays to provide structure throughout the day and assist with daily living tasks as needed.
- Maintained client records according to agency standards and regulations.
- Provided emotional support and guidance to individuals struggling with mental health issues.
- Provided crisis intervention services when needed to help stabilize the client's mental state.
- Encouraged healthy lifestyle habits by providing advice about diet, exercise, sleep hygiene.
- Ensured a safe and secure environment for patients, adhering to facility safety protocols.
Driver
Lyft And Uber
Boston, Massachusetts
04.2022 - 05.2025
- Operated vehicles safely to transport goods to designated locations.
- Maintained accurate logs of trips and vehicle conditions.
- Inspected vehicles daily for safety and maintenance needs.
- Communicated effectively with dispatch regarding route changes and delays.
- Assisted in loading and unloading cargo efficiently.
- Followed all traffic laws and company policies during operations.
- Provided excellent customer service during deliveries and pickups.
- Collaborated with team members to ensure timely deliveries and pickups.
Driver, Warehouse Orders
Amazon
Canton, MA
07.2024 - 03.2025
- Operated delivery vehicles to transport warehouse orders efficiently.
- Loaded and unloaded packages following safety protocols and guidelines.
- Coordinated with warehouse staff to verify order accuracy before dispatch.
- Maintained vehicle cleanliness and conducted routine safety inspections.
- Assisted in inventory management by tracking incoming and outgoing shipments.
- Communicated with team members to ensure timely deliveries and updates.
- Followed GPS directions to optimize delivery routes and minimize delays.
- Adhered to company policies regarding safety and transportation regulations.
- Delivered goods to specified destinations in a timely manner.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Reviewed work orders to perform freight movement and deliveries.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
Warehouse Associate
Home Depot
Cranbury, New Jersey
09.2021 - 08.2022
- Loaded and unloaded merchandise from trucks and shelves.
- Organized inventory in storage areas for easy access.
- Operated forklifts and pallet jacks to move products safely.
- Maintained cleanliness and safety standards in the warehouse area.
- Collaborated with team members to complete daily tasks efficiently.
- Followed safety procedures while handling heavy equipment and materials.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Education
Lycée Nationale De Mirebalais
Mirebalais , Haïti Skills
- Crisis intervention
- Therapeutic support
- Individualized education plans
- Behavior monitoring
- Therapeutic techniques
- Treatment planning
- Electronic health records
- Patient monitoring
- Mental health advocacy
- Interdisciplinary collaboration
- Compliance documentation
- Group facilitation
- Effective communication
- Active listening
- Emotional support
- Community outreach
- Suicide prevention
- Psychosocial rehabilitation
- Patient assistance
- Self-care techniques
- Community resource coordination
- Professional boundaries
- Individual counseling
- Behavior modification
- Patient observation
- Behavioral management
- Motivational interviewing
Languages
English
Professional
French
Full Professional
Timeline
Mental healh Associate
Pembroke Hospital
02.2026 - Current
Driver, Warehouse Orders
Amazon
07.2024 - 03.2025
Mental Health Assistant
Judge Rotenberg Educational Center
06.2022 - 02.2026
Driver
Lyft And Uber
04.2022 - 05.2025
Warehouse Associate
Home Depot
09.2021 - 08.2022
Lycée Nationale De Mirebalais