YVETTE ABRAMS
Granite Bay,Ca
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
13
13
years of professional experience
Work History
- Lead team of 10-12 processors to fund 160-210 loans a month closing an average of about $54,000,000 a month
- Lead team of 8-10 loan officers increasing their production which took them to Presidents club
- Increased loan officers’ production from an average of 20-25 loans a month closing average of $7,878,000 monthly to 35-50 loans a month averaging $14,875,000 monthly by reviewing and pre-underwriting and restructuring loans
- Met and Exceeded company Goals
- Train, Direct, Lead, and Manage daily activities of mortgage loan processors and other team members remotely
- Pipeline management process to forecast accurate loan funding goals and metrics
- Assist, mentor, and motivate team members to exceed daily and monthly goals
- Responsible for Interviewing, performance management and termination process
- Ensure loans are processed and completed according to established policies and procedures and stay in compliance
- Conduct weekly 1:1 meeting with each Loan Processor and facilitate team meetings
- Assist other staff members with underwriting questions and scenarios
- Processed FHA, VA, USDA, Conventional conforming and non-conforming loans
- Coordinate workflow, set processing deadlines, and ensure proper procedures
- Process variety of confidential internal employee loans
- Process refund request and balance accounting spreadsheet
- Manage pipeline distribution from opening, to processing to closing
- Provided support and resolution for escalations between Loan officers', Managers, Processing, Underwriting and Customers
- Employment
Processing Manager
American Financing
02.2021 - 04.2022
Lead/Sr Loan Processor
Big Valley Mortgage
05.2014 - 02.2021
Sr. Loan Processor
Peoples Choice Bank
10.2013 - 05.2014
Processing Supervisor/Sr. Loan Processor
US Bank
01.2009 - 04.2013
Education
University of Phoenix
Roseville, CA2002
American River College
Sacramento, CA1992
Skills
- Manage 8-12 Processors remotely
- Leader, dependable, team player, and good problem solving and decision-making skills
- Provide excellent customer service
- Ability to master product knowledge, present and educate peers and customers
Timeline
Processing Manager
American Financing
02.2021 - 04.2022
Lead/Sr Loan Processor
Big Valley Mortgage
05.2014 - 02.2021
Sr. Loan Processor
Peoples Choice Bank
10.2013 - 05.2014
Processing Supervisor/Sr. Loan Processor
US Bank
01.2009 - 04.2013
University of Phoenix
American River College
Similar Profiles
Mohanad Abdel-RahmanMohanad Abdel-Rahman
Academic Peer Tutor at NAAcademic Peer Tutor at NA
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
CLÉLIA CROZE-LABBECLÉLIA CROZE-LABBE
Baby sitter at NABaby sitter at NA
Jaylen Tindale-SeymourJaylen Tindale-Seymour
Property Maintenance at NAProperty Maintenance at NA
Brian DesJardensBrian DesJardens
Business Solutions Advisor at ADT Inc.Business Solutions Advisor at ADT Inc.