Yvette Agustin
Santa Ana,CA
Summary
Detail-oriented individual with exceptional communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
INVENTORY SPECIALIST/MANAGER
TRIBE AND TRUE
11.2020 - 01.2024
- Managed email communications, resolving customer and internal issues promptly, enhancing satisfaction.
- Coordinated multi-carrier shipping, improving order fulfillment efficiency and reducing delays.
- Provided bilingual support for Spanish-English communications
- Conducted quality control checks, repairing defective items to maintain high product standards.
- Maintained customer email database in Excel for targeted sales and discounts for returning customers.
Rovers/Stock
Nordstrom Rack
11.2018 - 05.2019
- Responsible for maintaining and actualizing the sales floor with the correct inventory and markdown
- Update stocked items in inventory.
- Worked with coworkers to complete tasks.
- Put security tags on the clothes, bags, and sunglasses to ensure.
- Stocked shelves, and racks with new or transferred merchandise.
Seasonal Recovery
Macy’s
10.2016 - 01.2017
- Maintain sales floor presentable for clothing
- Ensure customer received proper assistance
- Sizing merchandise on the display (e.g., from X Small to XL)
- Light cleaning of fixtures
- Bringing items from the fitting rooms and the misplaced items back to their appropriate area/fixture
Education
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Fullerton, CAAssociate of Arts - Criminal Justice
Santa Ana College
Santa Ana, CAAssociate of Arts - Psychology
Orange Coast College
Costa Mesa, CASkills
- Bilingual- Fluent in English and Spanish
- Computer literate
- Able to work in team settings
- Great interpersonal communication skills
- Quick Learner
- Strong Work Ethic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
INVENTORY SPECIALIST/MANAGER
TRIBE AND TRUE
11.2020 - 01.2024
Rovers/Stock
Nordstrom Rack
11.2018 - 05.2019
Seasonal Recovery
Macy’s
10.2016 - 01.2017
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Associate of Arts - Criminal Justice
Santa Ana College
Associate of Arts - Psychology
Orange Coast College
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