Yvette Amaro
Normal,IL
Summary
Highly motivated and dependable individual balancing academic commitments with a strong work ethic. Proven ability for managing multiple responsibilities. Reliable and always eager to contribute positively to a work environment and leverage academic knowledge. Dedicated criminal justice student with experience through scholarships and academic projects. Hands on experience and proactive approach towards achieving goals in academic and career settings.
Overview
7
7
years of professional experience
Work History
Server
Honey Jam Cafe
01.2023 - Current
- Personable server with seven years of experience
- Ability to manage tables, accurately take orders, and handle a fast-paced environment
- Reliable and prioritizes teamwork to ensure a positive dining and work experience for all
- Assisted customers with food allergies and other dietary restrictions to order appropriate meals
- Memorized menu and POS system to accurately collect orders
- Developed relationships with customers and provided them with positive dining experiences
- Mindful of sanitation and cleaning process throughout shift to ensure a safe work environment
- Training new staff members and helped with onboarding tasks.
Behavioral Health Therapist
Ace Therapies
09.2021 - 07.2024
- Provided one-on-one ABA Therapy to children and young adults in the spectrum from ages 2-26 at Ace Therapies
- Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client.
- Developed behavior intervention plans based on principles of applied behavior analysis.
- Applied treatment skills to help clients reach their goals
- Maintained client confidentiality
- Collaborated with treatment team to help clients with treatment plans.
- Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
Behavioral Health Technician
By Your Side - Autism Therapy Services
01.2021 - 09.2021
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Managed multiple clients behavioral programs throughout the day
Assistant Teacher
The Childrens Courtyard
08.2020 - 01.2021
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Receptionist
Prime Urology- Dr. Tan Ernesto Family Medicine
02.2018 - 06.2019
- Professional and friendly receptionist with 1 year of experience managing front desk operations
- Excellent communication and committed to providing a positive experience
- Skilled in scheduling and handling phone calls with patients
- Performed administrative tasks with efficiency and accuracy
- Preformed administrative and clerical tasks
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained track and records of files
- Knowledge of Microsoft Office
- Answered phone calls and handled correspondence between office and patients
- Scheduling appointments
- Cleaning office and maintain a safe area for patients and office team.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelors (In Progress) -
Illinois State University
Normal, IL08.2024
Associates in Arts -
College Of DuPage
01.2024
High School Diploma -
Plainfield Central High School
01.2016
Skills
- Experience working with Children
- Experience working in a school setting
- Applied Behavior Analysis
- Social Work
- Strong Work Ethic
- Professional ethics
- Clinical Documentation
- Family therapy
- Problem-Solving
- Teamwork and Collaboration
- Conflict de-escalation
- Documentation skills
Alternateemail
Yamaro@ilstu.edu
Languages
Spanish
Native or Bilingual
Timeline
Server
Honey Jam Cafe
01.2023 - Current
Behavioral Health Therapist
Ace Therapies
09.2021 - 07.2024
Behavioral Health Technician
By Your Side - Autism Therapy Services
01.2021 - 09.2021
Assistant Teacher
The Childrens Courtyard
08.2020 - 01.2021
Receptionist
Prime Urology- Dr. Tan Ernesto Family Medicine
02.2018 - 06.2019
Bachelors (In Progress) -
Illinois State University
Associates in Arts -
College Of DuPage
High School Diploma -
Plainfield Central High School
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