Overview
Work History
Education
Skills
Timeline
Generic

Yvette Burkard

East Moriches,NY

Overview

12
12
years of professional experience

Work History

Company VP

First Choice Scanning and Copy Services.
Yaphank, NY
2009.04 - 2021.08
  • Provided leadership during times of organizational change by managing transitions effectively.
  • Developed training programs that enhanced employee engagement and job satisfaction.
  • Resolved conflicts between employees in a timely manner while fostering an atmosphere of collaboration.
  • Devised effective business strategies to capitalize on emerging market trends.
  • Balanced organizational and employee needs when developing fair and equitable human resources policies.
  • Determined appropriate budgets and administered expenditures.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging [Industry] trends.

Education

Microsoft Excel

Adult Education
Bellport, NY
2016-11

Business Management

Suffolk County Community College
Riverhead, NY
2015-08

High School Diploma -

Westhampton Beach High School
Westhampton Beach, NY
1993-06

Skills

  • Program Management
  • Key Relationship Development
  • Activity Planning
  • Human Resources Management
  • Technical Troubleshooting
  • Outbound Calling
  • Refund Management
  • Call Monitoring
  • Research And Due Diligence
  • Call Decisioning
  • Troubleshooting
  • Account Management
  • Account Investigation
  • Senior Leadership Support
  • Invoice Requests
  • Price Quotes
  • Training And Mentoring
  • Service Issue Resolution
  • Customer Consulting
  • Customer Outreach
  • Problem-Solving Abilities
  • Bookkeeping
  • Data Entry
  • Fast Learner
  • Strategic Thinking
  • Conflict Resolution Techniques
  • Billing And Payments
  • Filing
  • One Call Resolution
  • Issue Documentation
  • Cash Handling
  • Proficient In [Software]
  • Team Development

Timeline

Company VP

First Choice Scanning and Copy Services.
2009.04 - 2021.08

Microsoft Excel

Adult Education

Business Management

Suffolk County Community College

High School Diploma -

Westhampton Beach High School
Yvette Burkard