Yvette Burnett
Chicago,IL
Summary
Experienced Fleet Coordinator/ Transportation Analyst with over 28 years of experience in Transportation industry]. Excellent reputation for resolving problems and improving customer satisfaction. Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 28 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Overview
30
30
years of professional experience
1
1
Certification
Work History
Intake/Program Coordinator
Burlington Northern Railroad
Chicago, IL
06.2006 - 05.2007
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
Transportation Coordinator
United Parcel Service, UPS
Chicago, IL
01.2000 - 06.2005
- Coordinated dispatching of 50 drivers to accomplish daily delivery requirements.
- Provided timely transportation of diverse clients to healthcare facilities.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
- Determined most effective mode and routing of materials to customer locations and company facilities.
Fleet Coordinator /Transportation Supervisor
Spiegel Catalog
Oakbrook Terrace, IL
01.1978 - 06.1999
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Increased productivity and overall output by 25% through managing production times
- Decreased operational incidents by 25% through frequent meetings and high-standards of safety protocols
Administrative Secretary
Paralyzed Veterans Of America (Vaughn Chapter)
Chicago, IL
07.1975 - 10.1977
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Skills
- Decision Making
- Broadcasting Materials Preparation
- Attention to Detail
- Verbal and Written Communication
- Problem Solving
- Personnel Direction
- Time Management
- Critical Thinking
- Program Guidelines Adherence
- Operations Management
Inventory Management
Affiliations
Carey Temple Trustee Board
Prayer Ministries
Red Cross
Certification
- Transportation Law/ Logistics Training
- Daily College
- College of Dupage
Singer, Youth Choir Director, Interior Designs, Horticulture
Currently: Gospel singer Carey Temple AME Church
Youth Choir Director: Ward Chapel AME Church
Volunteer: St. Sabina after school program
Volunteer: Marva Collins preparatory after School program
Design Homes and Rooms from Blank Slates
Love to watch different plant variations sprout into full blossoms, trees
Timeline
Intake/Program Coordinator
Burlington Northern Railroad
06.2006 - 05.2007
Transportation Coordinator
United Parcel Service, UPS
01.2000 - 06.2005
Fleet Coordinator /Transportation Supervisor
Spiegel Catalog
01.1978 - 06.1999
Administrative Secretary
Paralyzed Veterans Of America (Vaughn Chapter)
07.1975 - 10.1977