Yvette Cortez
Fontana,CA
Summary
Certified Phlebotomy Technician who is passionate in ensuring both patient's comfort and safety are achieved while actively striving for high-quality satisfaction. Proficient in handling medical lab equipment during the venipuncture procedure including collecting, labeling,and recording samples in accordance with all regulations. Currently seeking to establish a phlebotomist position that utilizes my knowledge and enhances my skills to grow within the medical field.
-License# CPT-02197267
Overview
10
10
years of professional experience
Work History
Phlebotomist
Grifols Biomat USA
02.2022 - Current
- Adhered to HIPAA standards and maintain donor confidentiality in all interactions.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Successfully oversee 30+ donors a day ensuring donor satisfaction and safety are guaranteed.
- Obtain blood samples through Venipuncture Procedures.
- Determine donor eligibility by conducting and interviewing donors and their medical history.
- Effectively process new donor profiles in Nexlynk program while maintaining patient's confidentiality.
- Successfully operate the automated Plasmapheresis machine that includes functional set ups and disconnects.
- Ensure patient vitals and hematocrit are up to date following the plasma centers health and safety guidelines.
- Assist the centers nurse if there happens to be a reaction with a donor.
Phlebotomy Technician Internship
VA Loma Linda Healthcare System
05.2021 - 05.2021
- Successfully drew more than 230 draws within the first week of internship.
- Effectively communicated with more than 40 geriatric patients per day while ensuring their safety and comfort.
- Accurately obtained patient draws via Butterfly and Regular 21/23/25- gauge needles.
- Successfully delivered STAT Tubes to the Hematology Department within minimal ample time.
- Received extensive training on Loma Linda's Safety protocols while performing venipuncture guidelines.
- Reviewed and processed requisitions for laboratory tests.
Supervisor
Restaurant Depot
05.2014 - 02.2022
- Successfully promoted to the Supervisor position within the first 2 years of employment.
- Supervised a team of 20+ associates that consisted of Cashiers, Front-End loaders, U-boat Retrieval, and Supervisor checkers.
- Effectively trained new hires and mentored cashiers to surpass a daily goal of 1000+ targeted scans.
- Resolved discrepancies of sales transactions via utilizing the weekly error report.
- Conducted performance evaluations and supported team members to improve their production score.
- Audited price adjustments while actively monitoring merchandise, voids, and returns.
- Promoted customer loyalty and sales by delivering consistent friendly service and knowledgeable assistance.
- Reduced employee turnover rate by creating a positive work environment.
Education
Certified Phlebotomy Technician - Phlebotomy
U.S. Colleges
Riverside, CA06.2021
Skills
- Donor Phlebotomy Technician (DPT)
- Fluid Intake Monitoring
- Straight/Butterfly needle
- Blood specimen storage
- Vendor/customer Relations
- Communication
- Leadership
- Blood collection techniques
- Specimen labeling procedures
- Customer service
Timeline
Phlebotomist
Grifols Biomat USA
02.2022 - Current
Phlebotomy Technician Internship
VA Loma Linda Healthcare System
05.2021 - 05.2021
Supervisor
Restaurant Depot
05.2014 - 02.2022
Certified Phlebotomy Technician - Phlebotomy
U.S. Colleges
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