Yvette Gonzalez
Garden Grove,CA
Summary
Organized and detail-oriented with excellent customer service skills and proficiency in managing administrative tasks. Ability to create a positive first impression and handle various inquiries and requests effectively.
Overview
3
3
years of professional experience
Work History
Student Assistant
Cal State Long Beach
2024.04 - Current
- Supported partner programs with data entry tasks, ensuring accuracy in different databases.
- Assisted students at front desks by making appointments for them and providing technological support
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Enhanced office efficiency by organizing and maintaining files and records.
Attraction Attendant
The Walt Disney Company
2023.09 - Current
- Led interactive experiences and provided excellent customer service
- Ensured the safety and enjoyment of guests through ride supervision and assistance
- Operated attractions and maintain equipment according to standard operating procedures
Hostess/Cashier
Paradise Buffet
2023.01 - 2023.09
- Greeted customers upon arrival
- Efficiently scheduled party reservations with parties of over 20+
- Handled incoming and outgoing calls including interviews for prospective employees
- Skilled in handling cash transactions, accurately processing payments, and maintaining cash registers
- Proven ability to efficiently manage reservations and seating arrangements for parties of 100+
- Experience providing excellent customer service as a hostess and cashier in a busy restaurant.
Lifeguard
Cedar Fair Entertainment Company
2022.05 - 2022.09
- Maximized customer satisfaction by greeting guests with courtesy
- Enforced pool rules and regulations to maintain a secure and organized environment
- Attentively monitored swimmers to identify distress
- Communicated and worked effectively, demonstrated through effective collaboration with other lifeguards.
Cafeteria Worker
Garden Grove Unified School District
2021.11 - 2023.05
- Worked with others diligently to prepare what was needed
- Cleaned and sanitized surfaces, tools, and equipment.
- Provided exemplary service to students, staff, and visitors.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
Education
HIGH SCHOOL DIPLOMA -
Rancho Alamitos High School
Garden Grove, CA01.2023
Skills
- Document processing
- Communication
- Leadership Qualities
- Problem-Solving
- Time Management
- Collaboration and Teamwork
- Attention to Detail
- Adaptability and Flexibility
- Microsoft Office
- Team Collaboration
- Excel
- Project Management
Skills - Customerassistance
True
Languages
Spanish
Native or Bilingual
Timeline
Student Assistant
Cal State Long Beach
2024.04 - Current
Attraction Attendant
The Walt Disney Company
2023.09 - Current
Hostess/Cashier
Paradise Buffet
2023.01 - 2023.09
Lifeguard
Cedar Fair Entertainment Company
2022.05 - 2022.09
Cafeteria Worker
Garden Grove Unified School District
2021.11 - 2023.05
HIGH SCHOOL DIPLOMA -
Rancho Alamitos High School
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