Yvette V. Gonzalez
Glendale,AZ
Summary
Intelligent and highly motivated professional seeking work environment where professional growth, team- work, and initiative are encouraged. Skilled Area Manager with experience mentoring and directing team members. Extensive experience reviewing KPIs to achieve the budgeted goals. I have proven myself to be a hardworking and loyal employee who likes to take on new challenges.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Wesco Distribution & Supply
Avondale, AZ
04.2024 - Current
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Analyzed data related to production and distribution.
- Identified areas of improvement and developed strategies to increase efficiency.
- Led team of 6-10 in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
- Established performance metrics to evaluate operational efficiency and guide team objectives.
Operations Supervisor
GXO Logistics LLC
Goodyear, AZ
10.2023 - 04.2024
- Lead, train and educate a team of 21 Transportation Analysts on activities across one or more areas in materials management, domestic and international transportation.
- Oversees the implementation of AOG/AG policies and procedures in support of daily operational responsibilities.
- Monitor site's package flow and maintain proactive decision making to ensure site is achieving pre-planned goals
- Experience working in a manufacturing environment with cross functional teams to deliver measurable results on time such as delivery, safety, cost, and quality.
- Provides guidance for processes and technical approaches.
- Develops and maintains relationships within operational guidelines with peers, direct reports and internal customers.
Area Manager
Walmart E-Commerce
06.2021 - 07.2022
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Conducted emergency scene risk analysis to determine boundaries, proper personal protective equipment, mitigation, clean up and packaging protocols.
- Quarantined chemicals and followed company guidelines, Environmental Protection Agency rules, Department of Transportation regulations and disposal site protocols.
Lead Operations Supervisor
Martin Brower
Phoenix, AZ
01.2021 - 06.2021
- Lead 4 direct reports that oversee the work of 18-23 hourly associates with various levels of experience and education
- Support Team Supervisors as they coach team members to use the process and facilitate problem solving on the floor.
- Interviewed prospective employees and provided input on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Responsible for Supervisors development, quality performance, cost, service and safety
- Recruited and trained new employees to meet job requirements.
- Evaluated individual and team business performance and identified opportunities for improvement.
Warehouse Supervisor
Martin Brower
Phoenix, AZ
10.2019 - 06.2021
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Reviewed inventory sheet against shipments received and alerted of all discrepancies.
- Prepared work orders, bills of lading or shipping orders to route materials.
Operations Assistant
Martin Brower
Phoenix, AZ
06.2019 - 10.2019
- Communicate changes in day-to-day activities to Supervisors
- Organized and filed important company documents, spreadsheets and reports.
- Planned routine operations and special projects under direction of operations manager.
Process Assistant lll
Amazon
Phoenix, AZ
08.2017 - 06.2019
- Manage, control and direct inventory
- Implement change or develop new processes as necessary to provide the ability to better direct ship multiple products to multiple locations
- Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
FC Associate
Amazon
, AZ
02.2015 - 08.2017
- Learn and adhere to strict safety, quality, and production standards
- Pick customer orders on a multi-level mezzanine
Education
High School Diploma -
South Mountain High School
Phoenix, AZ05.2011
Skills
- International Traffic in Arms Regulations (ITAR) certified
- 3PL experience
- E-Commerce management
- SQL software
- Warehouse Management System (WMS)
- JD Edwards software
- KPI Reporting
- Operations Management
- Kronos time management
- Tableau systems
- Transportation experience
- SAP computing software
- Logistics Coordination
- Inventory Management Trainee
- Domestic and International Dispatching
LinkedIn Profile
https://www.linkedin.com/in/ygonz0422
References
- David Magoc (480) 859 - 6061; Director of Operations, Wesco
- Darrin Houseman (619) 200 - 8652; Vice President - Western Region, Wesco
- David Ziino (480) 824 - 5654; Operations Supervisor, Wesco
Timeline
Operations Supervisor
Wesco Distribution & Supply
04.2024 - Current
Operations Supervisor
GXO Logistics LLC
10.2023 - 04.2024
Area Manager
Walmart E-Commerce
06.2021 - 07.2022
Lead Operations Supervisor
Martin Brower
01.2021 - 06.2021
Warehouse Supervisor
Martin Brower
10.2019 - 06.2021
Operations Assistant
Martin Brower
06.2019 - 10.2019
Process Assistant lll
Amazon
08.2017 - 06.2019
FC Associate
Amazon
02.2015 - 08.2017
High School Diploma -
South Mountain High School
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