YVETTE JAMES
Washington,DC
Summary
To obtain a position where I can utilize and further enhance my customer service and home health care skills and abilities.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
22
22
years of professional experience
Work History
Entrepreneur/Stylist
KIDS PARADISE
Washington., DC
04.2011 - Current
- SELF EMPLOYED
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Fostered strong relationships with suppliers, negotiating favorable terms to reduce costs and improve product quality.
- Increased brand visibility with targeted social media campaigns, engaging with diverse customer base.
HOME HEALTH AID
Home Care Inc
Washington, DC
11.2012 - 02.2018
- Cared for the basic daily needs of elderly clients. Ensured that each client was bathed, fed, and comfortable.
- Maintained clients' comfort level by interacting through talking, reading, and treating them with respect and dignity.
- Improved client morale and increased clients' independence by continuing to make them active.
- Strategized and planned ways to improve clients' health on a case-by-case basis.
Jome Health Aid
HOMEWARMNG, LLC
Washington, DC
05.2003 - 01.2014
- Responsible for cleaning residential and commercial properties
- . Responsible for booking appointments and adhering to customers' requests.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Spingarn Senior High School
Washington, DCSkills
- Customer service
- Active listening
- Time management
- Critical thinking
- Data entry
- Problem resolution
- Teamwork and collaboration
Timeline
HOME HEALTH AID
Home Care Inc
11.2012 - 02.2018
Entrepreneur/Stylist
KIDS PARADISE
04.2011 - Current
Jome Health Aid
HOMEWARMNG, LLC
05.2003 - 01.2014
High School Diploma -
Spingarn Senior High School
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