Professional Summary
Overview
Work History
Education
Skills
Timeline

Yvette Jamison

New Odyssey For Children
Duluth,GA
28
years of professional experience

Dedicated healthcare professional with experience in hospital and community healthcare settings, specializing in patient support, care coordination, and customer service. Strong background assisting diverse populations, resolving concerns, educating patients, and collaborating with healthcare teams to improve outcomes. Recognized for professionalism, empathy, organizational skills, and the ability to navigate complex healthcare systems while advocating for patient needs.

Work History

Behavioral Therapist

Centris Autism | undefinedundefined
  • Trained with adults with ASD and completed 40 hour training and competency assessment.

After School Teacher

2 Years 10 Months
New Odyssey For Children | 08.2023 - Current
  • Ensuring the safety and well-being of all students at all times.
  • Developing and leading fun, age-appropriate, and educational activities.
  • Maintaining an organised and clean classroom environment ensuring students conduct themselves appropriately.
  • Interacting with parents regarding student progress and behavior.
  • Acting as a positive role model and supporting social-emotional development.
  • Ensuring that all school rules, policies, and guidelines are adhered to in the classroom.

In Home Caregiver

1 Year 7 Months
Helping Hands, LLC | 10.2020 - 05.2022
  • Provide hands-on personal care for infants and elderly clients with special needs.
  • Assist with feeding, bathing, dressing, and toileting.
  • Support safe mobility and transfers, including use of mobility aids.
  • Monitor and report changes in health or behavior.
  • Administer medication reminders and follow care plans.
  • Perform light housekeeping and maintain a clean, safe environment.
  • Provide emotional support and companionship.
  • Communicate effectively with families, caregivers, and medical professionals.

Care Coordinator

2 Years 11 Months
Sameday Health | 12.2018 - 11.2021
  • Educate patients and their families; initiating the care plan; providing education.
  • Information in conjunction with direct care providers related to treatments, procedures, medication, and continuing care requirements.
  • Plan, coordinate, and carry out patient requests and needs in a professional manner.
  • Respond to patient concerns; identify and ensure patient satisfaction.
  • Schedule patient appointments and make reminder calls.
  • Maintain up-to-date, detailed insurance information from patients.
  • Collect and maintain patient health, demographics, insurance.
  • Suggest process improvements to enhance patient services.
  • Maintains confidential patient records.

Personal and Home Care Aide

15 Years 8 Months
05.1999 - 01.2015
  • Provided support with daily living tasks and personal care.
  • Provided companionship and physical support, routine personal care, monitored medical schedules, transportation to doctor's appointments or other errands, and administered first aid to clients as needed.
  • Performed housekeeping, assisted with cooking and served for special events.
  • Assisted with grocery shopping and other household tasks.
  • Accurately supervised house-sitting services.
  • Provided house-sitting while the employer was out of town.
  • Administered medicine, and scheduled periodic home services with home nurse.

Independent Contractor

1 Year
INTEGRITY SERVICES | 05.1998 - 05.1999
  • Perform one time or regularly scheduled house cleaning services for residential customers.
  • Provide routine maintenance, and spring/fall house cleaning services.

Education

CERTIFICATE in Health Coach

Trinity School of Natural Health | 03.2020

- Massage

Georgia Massage School | 06.2018

CERTIFICATE in CNA

NEW HORIZON MEDICAL SCHOOL | 01.2008

Skills

HIPAA compliance
Patient care coordination
First aid proficiency
Patient safety
Customer Service
Verbal and Written Communication
Data Entry
Microsoft Office (Word
Excel
Outlook)
Case Documentation
Time Management
Organization
Problem Solving
Attention to Detail
Record Keeping
Appointment Scheduling
Email Correspondence
Team Collaboration
Family Support Services
Client Advocacy
Community Resource Coordination
Conflict Resolution
Active Listening
Multitasking
Professionalism

Timeline

After School Teacher

New Odyssey For Children
08.2023 - CurrentRead More

In Home Caregiver

Helping Hands, LLC
10.2020 - 05.2022Read More

Care Coordinator

Sameday Health
12.2018 - 11.2021Read More

Personal and Home Care Aide

05.1999 - 01.2015Read More

Independent Contractor

INTEGRITY SERVICES
05.1998 - 05.1999Read More

NEW HORIZON MEDICAL SCHOOL

CERTIFICATE in CNA
Read More

Georgia Massage School

from Massage
Read More

Trinity School of Natural Health

CERTIFICATE in Health Coach
Read More

Behavioral Therapist

Centris Autism
Read More
Yvette Jamison