Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolette Long

North Augusta,SC

Summary

As an employee, you find that I will be dedicated to my work and conscientious to doing a great job. Self-motivated and dependable while achieving high performance with minimal supervision. Demonstrates the ability to complete tasks accurately despite interruptions and competing demands. Result-oriented, strategic sales professional with five years in the retail industry. Friendly and personable, excellent multi-tasker and team player with a customer service focus.

Overview

10
10
years of professional experience

Work History

Associate

Marshalls
Bridgewater, NJ
02.2022 - 05.2022
  • Built and maintained relationships with peers and upper management to drive team success.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Recommended optimal merchandise based on customer needs and desires.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.

Waiter

Golf Course
Bedminster, NJ
10.2021 - 12.2021
  • Stocked server areas with supplies before, during and after shifts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Cleared table and bussed dishes to allow for quick setups.

Cashier

Kings
Mendham, NJ
07.2021 - 10.2021
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and carefully bagged purchases to prevent merchandise breakage.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Reported pricing discrepancies to supervisor.
  • Processed refunds for worn, damaged and broken merchandise.

Admissions Assistant

Community College Of Morris County
, NJ
09.2020 - 05.2021
  • Maintained professional, welcoming and orderly reception area to greet guests.
  • Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.

Science Lab Assistant

Rider University
Lawernceville, NJ
08.2019 - 05.2020
  • set up labs before students arrived to class
  • cleaned up labs after students left
  • organized and cleaned storage rooms
  • categorized specimens
  • Labeled specimens
  • filed documents
  • categorized documents
  • printed and scanned documents
  • reorganized office
  • printed assignments for classes

Sales Associate

Marshalls
Chester, NJ
11.2017 - 03.2020
  • Created attractive displays for merchandise to enhance sales
  • Replenished floor stock and processed shipments to ensure product availability for customers
  • Assisted customers with selection of products and services
  • Created attractive product displays to enhance customer experience and boost sales
  • Organized merchandise for sales floor restocking and customer shipments
  • Completed purchases with cash, credit and debit payment methods
  • Retrieved alternate items and sizes for customer
  • Maintained product, service and company policy knowledge to serve as a resource for both coworkers and customers
  • Completed skilled visual merchandising of new and restocked products to maximize brand appeal and sales
  • Assisted customers with product selection, sales, and returns.

Teacher

Platinum Minds
Morristown, NJ
03.2012 - 06.2017
  • Differentiated instruction according to student skill level.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Graded student papers and assignments to track student progression.
  • Designed individualized curricula for academically underachieving students.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Maintained safe, clean and organized classroom environment.
  • Developed lessons, activities and materials to cover required course material.
  • Instructed students individually and in groups, utilizing various teaching methods.
  • Tracked attendance, assignments, grades and class participation for students.
  • Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for students.
  • Taught students subject-specific material, learning strategies and social skills.

Sales Associate/ Customer Service

Sabrina's consignment
Mendham, NJ
01.2015 - 06.2016
  • Replenished floor stock and processed shipments to ensure product availability for customers
  • Assisted customers with selection of products and services
  • Facilitated daily and weekly physical inventory counts
  • Listened to customer needs and preferences to provide accurate advice
  • Recommended merchandise based on customer needs
  • Completed purchases with cash, credit and debit payment methods
  • Assisted customers with product selection, sales, and returns.

Babysitter

Colby
Chester, New Jersey
01.2012 - 12.2012
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Enforced rules to teach good manners and maintain safe environment.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Cared for children of various ages and assisted with feeding, dressing and directing activities.
  • Read stories and played alphabet games to promote early literacy.
  • Supervised and cared for children ages two to five.
  • Listened to parent directions and followed guidelines for children's care.
  • Kept environments safe and removed hazards.
  • Communicated with parents to learn about children's needs and family rules.
  • Established and maintained safe play environment for children.
  • Cared for home after children went to bed by clearing dishes and putting away toys.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Supervised children and activities while exhibiting safe, healthy and developmentally appropriate childcare practices.

Education

Associate of Arts - Liberal arts

County College of Morris
08.2022

Skills

  • Results-oriented
  • Microsoft excel
  • Quick learner
  • Computer proficient
  • Client-focused
  • Team player
  • Food safety understanding
  • Seating assignment preparation
  • Table Bussing

Timeline

Associate

Marshalls
02.2022 - 05.2022

Waiter

Golf Course
10.2021 - 12.2021

Cashier

Kings
07.2021 - 10.2021

Admissions Assistant

Community College Of Morris County
09.2020 - 05.2021

Science Lab Assistant

Rider University
08.2019 - 05.2020

Sales Associate

Marshalls
11.2017 - 03.2020

Sales Associate/ Customer Service

Sabrina's consignment
01.2015 - 06.2016

Teacher

Platinum Minds
03.2012 - 06.2017

Babysitter

Colby
01.2012 - 12.2012

Associate of Arts - Liberal arts

County College of Morris

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Nicolette Long