YVETTE L ROBERTS
ANNANDALE,VA
Summary
Dedicated Legal Secretary with a proven track record at Pillsbury Winthrop Shaw Pittman, adept in document preparation and client communication. Excelled in maintaining confidentiality and managing multiple priorities with precision. Enhanced client satisfaction by streamlining document management processes, showcasing exceptional multitasking and organizational abilities.
Overview
2025
2025
years of professional experience
Work History
Legal Secretary
Pillsbury Winthrop Shaw Pittman
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
- Filed documents with courts on behalf of attorney.
- Transcribed legal documents and phone conversations.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Created, indexed, and maintained client binders.
Call Center Representative
Nuhome Exteriors
08.2024 - Current
- Maintained professional composure throughout busy periods of high call volume.
- Effectively resolved intricate problems during escalated calls, ensuring customer satisfaction.
Education
Business Administration
Strayer University
Alexandria, VASkills
- Court filing
- Document formatting
- Efficient multi-tasker
- Appointment setting
- File organization
- Word processing
- Client communication
- Document filing
- Document management
- Client correspondence
- Transcription
- Document preparation
- Drafting legal documents
- Billing and invoicing
- Typing speed number WPM
- Administrative support
- Editing and proofreading
- Document drafting
Timeline
Call Center Representative
Nuhome Exteriors
08.2024 - Current
Legal Secretary
Pillsbury Winthrop Shaw Pittman
Business Administration
Strayer University
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