A seasoned leader in the United States Air Force, adept at spearheading training and compliance programs across diverse medical units. Expertise in procedure development and team building, she elevated clinic compliance to 98%, mentored 62 medics, and led initiatives reducing staff workload by 40%. Showcases exceptional multitasking and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Education and Training Flight Chief
United States Air Force, USAF
02.2024 - Current
Led the largest Education and Training department in United States Forces Korea, directing 40 Air Force medical and readiness requirements for 400 joint service first responders.
Managed 19 critical training programs for 47 Air Force and local national duty positions through 22 departments in compliance with OSHA and Joint Commission inspection standards.
Executed a Department of Defense training initiative, securing the number 1 base compliancy rate, 2 months ahead of goal.
As the Life Support Program Admin, she rectified 23 inspection defects, establishing a network-wide process benchmark and surged compliance 98%.
Oversaw 220 orientation and duty position mandates for the highest transition and turnover rate in the Pacific Air Force, supporting 330 medical staff.
Overhauled and authored professional record auditing tool, streamlining inspection efforts, correcting 74 deficiencies and averting 16 auditing man-hours.
Warrior Medicine Clinic Flight Chief
United States Air Force, USAF
06.2021 - 02.2024
Led the largest Active-Duty clinic in the United States Forces Korea, overseeing 22 medical professionals through 7 duty positions.
Launched 8 group-wide process improvement initiatives, correcting 12 critical safety deficiencies, reducing staff workload by 40% and propelling clinic compliance to 98% in two months.
Directed clinical operations for 6.5K patents visits annually, in support of 5.5K beneficiaries with care valued at $940K while earning the Air Force's #1 medical readiness rate.
Actualized a 2-year civilian hire error, rewrote hiring document to reflect current and desired duties, securing a vital GS-6 grade increase and promotion.
Beneficiary Clinic Flight Chief
United States Air Force, USAF
06.2019 - 06.2021
Directed clinic operations, overseeing 5 provider teams and 25 personnel through 25K encounters through the COVID-19 pandemic, steering contingency care valued at $60M.
Co-chaired Life Support Committee, revamping department-wide policy and correcting rapid-response deficiencies, bolstering the safety of 405 medical staff and 10K patients annually.
As the Air Force Medical Technician Career Functional Manager, she directed 62 medics in 10 units, steering duty position and readiness requirements, while providing mentorship, career and educational guidance.
Established and chaired an 8-member committee, revamping EMS training requirements, reducing classroom time 40% and returning 16 critical hours to the workcenters.
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