Yvette Morris

I answer the telephone for incoming calls for a 13 surgeon office. I schedule office visits according to referrals we receive after I have verified the patients health insurance and demographics. I triage calls to the nurses as necessary. I obtain Medical Records from hospitals or facilities as necessary. I scan medical records into the system daily. I come in early daily to assemble new patient paperwork and process medication lists. I fax paperwork and records to various medical offices. I escort students and staff to various conference rooms and locations.

• Scheduled surgical procedures for 3 surgeons at several facilities.
• Obtained current medical insurance information as well as current demographic information. Verify medical insurance, see if prior authorization is needed and schedule procedure. Coordinate preparation preference and send prescription to pharmacy and mail patient preparation instructions.
• Reduced surgery cancellations with thorough pre-operative assessments and communication with patients
• Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow

I conducted preliminary evaluations, including measuring weight, temperature, blood pressure and documented results with accuracy. I prepared blood, urine, sputum lab specimens for diagnostic evaluations. I sanitized , restocked, and organized exam rooms and medical equipment. I performed clerical duties such as word processing, data entry, answering phones and filing. I performed diagnostic tests such as EKG's, INR blood tests, A1c , Diabetic foot exams. I gave injections as necessary.