Dynamic and mission-driven professional with 20 years of proven leadership and technical experience in U.S. Air Force information systems, administrative operations, and knowledge management. Adept at streamlining workflows, managing high-security programs, and delivering customer-focused solutions in fast-paced, cross-functional environments. Brings a strong background in IT support, executive-level administrative assistance, training development, and classified document handling. Recently commissioned as a Florida Notary Public, with a growing interest in legal, compliance, and public service roles. Recognized for adaptability, discretion, and a consistent commitment to excellence across both government and civilian sectors.
• Newly commissioned Notary Public, knowledgeable & ready to provide accurate and ethical notarization.
• Trained in verifying signer ID, administering oaths, and maintaining documentation for legal compliance.
• Devoted to upholding confidentiality and integrity in handling sensitive legal and financial documents.
• Eager to apply notarial skills in a dynamic environment while developing legal and admin field skillset.
• Conducted in-person meetings with local businesses & provide marketing strategies to advertise their brand.
• Marketed products to emphasize community alliance by showcasing people, events, local news, and sports.
• Proposed comprehensive "multi-channel" digital & print branding programs to attract customers effectively.
• Managed micro-targeted print magazines along with digital advertising on social media platforms.
• Provided Tier I & II IT customer service support for the AFSOC Command under the A6 Directorate.
• Scheduled VTC sessions in bridges, as well as debugging the interoperation of VTC bridges and endpoints.
• Troubleshot, installed, configured, and maintained network systems upgrades to VTC endpoints.
• Maintained asset inventory; remove/dispose of asset equipment according to DRMO and IAO procedures.
• Initiated In-doc and progression skill level training docs for personnel of the Administration career field.
• Managed 20 manpower deployment authorizations: coordinated deployment response tasks requirements.
• Oversaw 4 groups/13 squadrons positions; ensured training for 19 Administrative personnel.
• Lead VTC manager and trainer, In charge of wing Commander and wing agencies video capability requests.
• Processed and administered Privacy Act/Freedom of Information Act redaction codes to law enforcement investigatory reports in accordance with Department of Defense and Governing legislative policies for official government release.
• Managed ACTS system records repository/applied classification safeguards for law enforcement investigatory reports.
• Prepared annual reports to the Department of Justice and Department of Defense Headquarters leaders.
• Responded to Official Use inquiries and prepared full release to media agencies, DoD IG, AF OSI and FBI.
• Meeting advisor for executive administrative support to Commanders, Generals, and Senior civilians.
• Drafts, coordinates personal letters, invitations, congratulatory memorandums, and awards.
• In/Out processed personnel by conducting accurate MILPDS career data entries for assigned personnel.
• Managed leadership calendars, correspondence suspense tracking, workflow management, Urinalysis Program, SharePoint Content updates, Records program, and Official Mail Clerk/Courier.
• Inform and advise personnel on security programs directives/DoD policies updates and violation incidents.
• Monitor classified area access, data system equipment and proper handling procedures.
• Processed clearance validation & nuclear authorization requests.
• Manage access control logs for Sensitive Compartmented Information Facility’s and government safes.
• Tier 1 Onsite tech and scheduler for various enclaves’ systems such as NIPR, SIPR, and CENTIX.
• Coordinator for Installing and configuring VTC applications, system software and upgrades.
• Responsible for troubleshooting and repairing hardware and network connectivity issues.
• Managed and trained 22 telecommunication schedulers and technician personnel.
• Conducts system diagnostics for hardware/software failures; replaces components for optimal performance.
• Provided customer service to assist in operation, restoration, and configuration of information systems.
• Reported security incidents and formulates and applied corrective security procedures.
• Manage 350 IT equipment accounts to ensure accurate accountability, and optimal resource allocation.