Summary
Overview
Work History
Education
Skills
Timeline
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Yvette Romero

Hacienda Heights,CA

Summary

Accomplished professional with a proven track record at CVS Pharmacy, adept in customer service and problem-solving. Spearheaded initiatives that enhanced operational efficiency and customer satisfaction. Demonstrated expertise in multitasking and organization, significantly reducing medication errors. Skilled in fostering positive customer relations and executing strategic projects, showcasing a results-driven approach with a focus on achievements.

Overview

12
12
years of professional experience

Work History

Store Manager

CVS Pharmacy
05.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

District Coordinator

CVS Pharmacy
04.2021 - 05.2022
  • Enhanced district programs by implementing strategic initiatives and coordinating with stakeholders.
  • Oversaw grant applications, securing funding for various district projects aimed at enhancing student learning experiences.
  • Initiated policy changes that streamlined processes within the district while maintaining compliance with state regulations.
  • Advised on technology integration strategies that optimized learning environments across all grade levels.

Lead Certified Pharmacy Technician

CVS Pharmacy
09.2012 - 04.2021
  • Reduced medication errors, implementing strict quality control measures and double-checking procedures.
  • Contributed to the success of flu shot clinics by efficiently administering vaccinations according to established protocols.
  • Improved patient satisfaction by providing efficient and accurate prescription services.
  • Established trust with patients by safeguarding their confidentiality as mandated by HIPAA regulations.

Education

Associate of Science - Pharmacy (Pre-Pharmacy)

Cerritos College
Norwalk, CA
05.2011

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Timeline

Store Manager

CVS Pharmacy
05.2022 - Current

District Coordinator

CVS Pharmacy
04.2021 - 05.2022

Lead Certified Pharmacy Technician

CVS Pharmacy
09.2012 - 04.2021

Associate of Science - Pharmacy (Pre-Pharmacy)

Cerritos College

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Yvette Romero