Yvette Spence
Blythewood,SC
Summary
Motivated, personable business professional. I hold a bachelor’s degree in business, a Paralegal Certificate, Real Estate License. Diplomatic and tactful with professionals and non-professionals. Accustomed to handling personal, professional, confidential records and maintaining critically sensitive information. Adaptable and versatile in both my business and personal journey. Excellent team-building skills. Outgoing Real Estate Broker with exceptional talent connecting with buyers and sellers on personal levels. Proven success over 27 years in industry. Expertly negotiate contracts, track housing trends and deliver advice to provide satisfactory outcomes on both sides of deals.
Overview
32
32
years of professional experience
Work History
Program Assistant
City Of Columbia
08.2019 - 11.2019
- Performed general administrative /clerical work as required, including preparing reports, minutes, correspondences, computer data, record keeping
- Review, monitor and record payment applications for OBO compliance related projects
- Receive and respond to inquiries, concerns, complaints, and requests for assistance in regard to areas of responsibility at the direction of the program compliance administrator
- Conduct research to ensure contractors and vendors are bona fide participants in the compliance programs.
Office Manager
Academic & Behavioral Clinic, Inc.
07.2010 - 10.2017
- Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Reports/Presentations Finances: accounts payable/receivable, invoicing, billing, claims
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Senior Benefits Analyst
MassMutual
05.1988 - 05.1995
- Managed relationships with external partners such as insurance carriers and brokers to ensure optimal service levels for both the company and its employees.
- Implemented quality assurance reviews to verify accuracy of plan files through troubleshooting and problem resolution.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced employee satisfaction with benefits packages by streamlining enrollment processes and providing personalized support.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Education
Bachelor of Science - Business
Bay Path University
Longmeadow, MA05.2011
Certificate Program - Paralegal Studies
Bay Path University
Longmeadow, MA05.2011
Skills
- Buyer Representation
- Real Estate Marketing
- Business Prospecting
- Home tours
- Residential Real Estate
- Relocation assistance
- Licensed Real Estate Broker
- Agent and seller communications
- Print advertising
Real Estate Experience
- SM Realty & Associates LLC, 2022-01-01, 9999-12-31, Licensed Real Estate Broker
- Realty One Group Crest - Columbia/Sumter, 2020-01-01, 2022-12-31, Licensed Real Estate Broker
- S & M Realty of South Carolina, 2019-01-01, 2020-12-31, Licensed Real Estate Agent
- Multiple Brokerages - Massachusetts, 1996-01-01, 2018-12-31, Licensed Real Estate Agent
Certifications
- PSA - Pricing Strategy Advisor
- E-PRO Advanced Digital Marketing Techniques
- AHWD - At Home with Diversity
- SFR - Short Sales & Foreclosures
Affiliations
- NAR - National Association of Realtors
- CCRA - Central Carolina Realtor Association
- MAR - Massachusetts Association of Realtors
Timeline
Program Assistant
City Of Columbia
08.2019 - 11.2019
Office Manager
Academic & Behavioral Clinic, Inc.
07.2010 - 10.2017
Senior Benefits Analyst
MassMutual
05.1988 - 05.1995
Bachelor of Science - Business
Bay Path University
Certificate Program - Paralegal Studies
Bay Path University
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