Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Yvette Uwamahoro

Summary

Dynamic and customer-focused professional with experience at McDonald's and Amazon. Skilled in guest relations and payment processing, I excelled in enhancing customer satisfaction and streamlining returns. Proven ability to collaborate effectively with teams while adhering to safety guidelines, ensuring a positive and efficient service environment.

Overview

2
2
years of professional experience

Work History

Order Taker

McDonald's
01.2025 - Current
  • Welcomed customers and provided quick and attentive service.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Warmly greeted and welcomed customers to establishment before requesting food order.

Customer Returns Processor

Amazon
05.2023 - 08.2024
  • Unloaded, inspected, and stored damaged and returned products.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Distributed returned merchandise to appropriate store departments or palletized for liquidation.

Education

Associate of Applied Science - Medical Office Administrative

Bluegrass Community And Technical College
Lexington, KY
05-2025

High School Diploma -

Paul Laurence Dunbar High School
1600 Man O' War Boulevard
05-2023

Skills

  • Payment processing
  • Cleaning skills
  • Quick learner
  • Teamwork and collaboration
  • Computer skills
  • Administrative support
  • CPR/AED
  • Phlebotomy technician
  • Friendly, positive attitude
  • Customer service

Languages

kinyarwanda
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Order Taker

McDonald's
01.2025 - Current

Customer Returns Processor

Amazon
05.2023 - 08.2024

Associate of Applied Science - Medical Office Administrative

Bluegrass Community And Technical College

High School Diploma -

Paul Laurence Dunbar High School

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