Summary
Overview
Work History
Education
Skills
Timeline
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YVETTE VELEZ

Manhattan,United States

Summary

Dynamic Ophthalmic Technician with extensive experience at EYE CENTER OF NY, skilled in diagnostic testing and patient care. Proven ability to maintain efficient operations and enhance patient satisfaction through effective communication and conflict resolution. Proficient in utilizing advanced ophthalmic equipment while ensuring accurate medical history documentation.

Overview

17
17
years of professional experience

Work History

Ophthalmic Technician

EYE CENTER OF NY
New York, NY
08.2017 - Current
  • Obtained and recorded patient medical history and operated ophthalmic and Dry eye equipment such as lipiflow,lipiview,inflamadry, Osmolarity, Eidon(fundus photos) Lenstar (Biometry) Humphrey Visual Field,OCT(Optical Coherence Test)Optic Nerve/Angle Photos,Auto Refractor,Nidek and Cassini(Corneal Topography),Icare(tonometer Pen).
  • Observed pupils, visual acuteness, and extra-ocular movements to check patient status.
  • Advised patients on ocular medications, dressings and contact lenses.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Sent patient prescriptions to pharmacies and scheduled future appointments.
  • Wrote, edited and filed patient medical records, maintaining confidentiality.
  • Prepared patients and administered basic eye exam tests.
  • Authorized refills for patient prescriptions, keeping careful track of all medications and side effects.
  • Explained procedures in easy-to-understand terminology to patients and their families.
  • Organized and updated patient charts to incorporate insurance carrier changes.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
  • Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.

Optometric Technician

Dr Demetria Hamakiotes
New York, NY
10.2021 - 10.2022
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Sent patient prescriptions to pharmacies and scheduled future appointments.
  • Assisted patients in finding correct medications, eyeglasses and contact lenses.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Conducted tonometry or tonography tests to measure intraocular pressure.
  • Documented patient care by charting patient condition and treatment in records.
  • Communicated with patients to obtain and document medical histories.

Ophthalmic Technician

R.CHRISTINE MELTON MD.MS
New York, NY
03.2013 - 01.2017
  • Obtained and recorded patient medical history and operated ophthalmic equipment Visual Field,HRT,OCT,Fundus Photography,Auto refraction,Keratometry,Tested Visual Acuity and issued Dilation drops
  • Advised patients on ocular medications. Assisted with contact lens fittings,Instructed patients in care and I&R of lenses,Ordered contact lenses for patients and office trails
  • Checked inventory levels and ordered supplies, medications and materials to meet expected demand. Answered phones,scheduled and confirmed appointments.
  • Updated and filed patient charts,verified insurance,obtained referrals and collected copays.

Assistant Store Manager/Optometrist Technician

LensCrafters
New York, NY
02.2008 - 02.2013
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Assisted customers, answered questions and resolved problems for stellar customer service. Assisted with pre examination of patients and insurance verifications.

Education

LaGuardia Community College of The City University of New York
Long Island City, NY

Lenscrafters Training Program

Skills

  • Medical history obtainment
  • Knowledge of Care cloud, Nextech and Maximeyes
  • Ophthalmology testing
  • Diagnostic testing
  • Ocular measurements
  • Supplies inventory
  • People skills
  • Friendly, positive attitude
  • Conflict resolution
  • Preliminary testing

Timeline

Optometric Technician

Dr Demetria Hamakiotes
10.2021 - 10.2022

Ophthalmic Technician

EYE CENTER OF NY
08.2017 - Current

Ophthalmic Technician

R.CHRISTINE MELTON MD.MS
03.2013 - 01.2017

Assistant Store Manager/Optometrist Technician

LensCrafters
02.2008 - 02.2013

LaGuardia Community College of The City University of New York

Lenscrafters Training Program
YVETTE VELEZ