Yvette Z. Sullivan
Global Supply Chain & Logistics Manager
Charlotte,NC
Summary
Experienced Global Logistics and Supply Chain Program Manager with 7+ years of success leading cross-functional transportation, Import/drayage, and cargo risk management operations. Proven expertise in reducing freight costs, optimizing international shipments, and driving on-time delivery rates above 92% across U.S. ports. Adept at leveraging TMS Manhattan, Power BI, and Oracle based ERP systems to streamline inventory forecasting, vendor negotiations, and regulatory compliance (FMCSA, DOT, US Customs). Skilled in developing SOPs, executing complex RFPs, and enhancing payment reconciliation. Holds an MBA in Project Management and thrives in high-volume retail and manufacturing environments where precision, compliance, and efficiency are mission critical.
Overview
15
15
years of professional experience
Work History
Logistics Program Manager, Drayage & Cargo/Property Risk Management
Floor&Decor
07.2022 - Current
- Conducted import logistical operations and inventory for 750+ container shipments per week across the Port of Los Angeles and Houston terminals ensuring a 92% on-time delivery compliance avoiding per diem, detention and demurrage cost.
- Amplified reduction in drayage and fright operational cost by 15% YoY through vendor/carrier contract negotiations on spot rates, accessorial charges along with optimized routing to Distribution Centers and stores.
- Designed and implemented cargo/property damage claim process SOPs for internal shareholders, resulting in a 43% reduction in inaccurate claims submissions to liable carriers while increasing accurate claims submissions for payment reconciliation receivables from liable carriers.
- Audited and complied financial data for analytical reporting via Power BI and ERP billing tools to aid in forecasting transportation decision-making and inventory priority delivery to Distribution Centers and Stores.
Logistics Analyst
Floor&Decor
07.2017 - 07.2022
- Coordinated inbound drayage operations with contracted carriers and optimized warehouse inventory flow to regional fulfillment centers while improving product availability and reducing transit delays.
- Used TMS platforms and visibility systems to reduce lead time to ensure delivery accuracy.
- Facilitated communication with MSC, Hapag-Lloyd, Maersk, CMA-CGM, and ZIM to ensure import logistical compliance, maintain import/export documentation in alignment with US Customs Regulations while coordinating cost-saving initiatives to reduce procurement expenses by 18%.
Senior Contract Billing Specialist
RICOH USA
09.2010 - 07.2017
- Managed billing operations for 200+ client accounts, aligning procurement terms with vendor agreements.
- Contributed to contract-based inventory forecasting and supporting internal audits and cycle counts.
- Facilitated client communication efforts to improve billing accuracy by 42%.
- Collaborated with cross departmental teams within IT and Account Receivables to enhance Oracle billing systems to streamline materials billing processes for commercial managed services.
Education
MBA - Project Management
American InterContinental University
Schaumburg, IL 05.2001 -
Bachelor of Arts - Mass Communications/Public Relations
Savannah State University
Savannah, GA 05.2001 -
Skills
- Regional Supply Chain & Inventory Management
- Procurement Lifecycle
- Cost Negotiation
- Vendor Relationship Mgmt
- Freight Coordination
- Contract Execution
- Budget Forecasting
- Regulatory compliance (FMCS, DOT)
- Transportation Management
- Drayage & Container Tracking
- Inventory Optimization
- Cargo & Property Risk Mitigation
Timeline
Logistics Program Manager, Drayage & Cargo/Property Risk Management
Floor&Decor
07.2022 - Current
Logistics Analyst
Floor&Decor
07.2017 - 07.2022
Senior Contract Billing Specialist
RICOH USA
09.2010 - 07.2017
MBA - Project Management
American InterContinental University
05.2001 -
Bachelor of Arts - Mass Communications/Public Relations
Savannah State University
05.2001 -
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