Yvette Zuniga
Riverside,CA
Summary
Logistics and transportation professional supporting smooth freight movement through accurate tracking, documentation, and issue resolution. Coordinates order updates, investigates shipment concerns, and helps maintain timely delivery through clear customer communication. Combines supply chain knowledge with customer service skills, multitasking strength, and dependable execution.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Sunset Pacific Transportation
12.2021 - 03.2025
- Tracked orders and notified customers of status updates and potential delays, ensuring clear communication throughout shipping process. Generated documentation and information required for customer shipments. Conducted investigations to resolve logistics and cargo movement issues, enhancing operational reliability. Monitored inbound and outbound freight operations to ensure timely delivery of packages, contributing to customer satisfaction.
- Coordinated shipping schedules across Sunset Pacific Transportation freight and carrier networks.
- Tracked shipment status and updated customers on delivery timelines.
- Prepared bills of lading, delivery paperwork, and route documents.
Sales Associate
Home Depot
10.2018 - 12.2021
- Processed returns, exchanges, and refunds per store policy to ensure customer satisfaction. Helped customers locate products and checked store system for merchandise at other sites. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Resolved customer challenges by recommending relevant products and services, enhancing overall shopping experience. Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers. Conducted friendly conversations with customers to identify and address individual needs.
- Assisted Home Depot customers with product selection and project questions.
- Explained lumber, hardware, and tool features using clear home improvement knowledge.
- Processed sales, returns, and exchanges at point of sale registers.
Education
High School Diploma -
Norte Dame High School
06-1992
Skills
- Logistics coordination
- Logistics Negotiation
- Freight Coordination
- Shipping Documentation
- Inventory Management
- Process Optimization
- Spreadsheet Tracking
- Time Management
- Critical Thinking
- Team Collaboration
- Multitasking Strengths
- Punctuality and reliability
- Customer Service
- Excellent People Skills
Languages
English
Timeline
Logistics Coordinator
Sunset Pacific Transportation
12.2021 - 03.2025
Sales Associate
Home Depot
10.2018 - 12.2021
High School Diploma -
Norte Dame High School