Yvette Denise Harris
Licensed Insurance Agent
Chester,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Known for strong interpersonal skills and to develop loyal customer relationships. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
12
12
years of professional experience
Work History
Insurance Agent
Smart Choice
01.2023 - 12.2023
- Maintained high standards of customer service by building relationships with clients.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Cross-sold insurance products to existing clients to reach sales targets.
- Utilized CRM software to manage client relationships.
- Developed and implemented marketing strategies to boost sales and increase customer base.
- Calculated premiums and established payment methods for sales.
Real Estate Agent
Hobbs Realty
10.2020 - 06.2022
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Maintained connections with clients to encourage repeat business and referrals.
- Presented purchase offers to sellers for consideration.
- Negotiated, facilitated, and managed real estate transactions.
Area Salon Manager
JC Penney Salon Co
11.2011 - 03.2020
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Oversaw salon employee performance, facility cleanliness, and sales.
Education
Business Administration
John Tyler Community College
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Petersburg High School
Property And Casualty Life And Health
Exam XF
11.2022
Principles of Real Estate
Moseley Flint School of Real Estate
12.2004
Cosmetology - Cosmetology Education
Flair Beauty Institute
Petersburg VA08.1988
Skills
- Licensed Insurance Agent
- Organization and Time Management
- Critical Thinking
- Interpersonal Communication
- Multitasking Abilities
- Self Starter
- Mentoring and leadership:
- An innate ability to train, coach, and
- Motivate employees to achieve maximum performance
- Results-oriented: highly motivated to accomplish
- Organizational success
- Excellent organizational, planning, coordination, and customer
- Service management skills
- Strong networking and advertising skills
- MS Office
- Teamwork and Collaboration
- Decision-Making
- Active Listening
- Attention to Detail
- Excellent Communication
- Self-Motivated
Timeline
Insurance Agent
Smart Choice
01.2023 - 12.2023
Real Estate Agent
Hobbs Realty
10.2020 - 06.2022
Area Salon Manager
JC Penney Salon Co
11.2011 - 03.2020
Business Administration
John Tyler Community College
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Petersburg High School
Property And Casualty Life And Health
Exam XF
Principles of Real Estate
Moseley Flint School of Real Estate
Cosmetology - Cosmetology Education
Flair Beauty Institute
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