Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yvonia Jean Louis

Deerfield Beach,FL

Summary

Reliable and detail-oriented professional with remote customer service experience through TurboTax, seeking a Dispatch position where I can leverage strong communication, problem-solving, and multitasking skills to contribute to efficient and timely operations.

Overview

1
1
year of professional experience

Work History

Sales Agent

Invaco
Miami, FL
07.2025 - Current
  • Engaged customers to understand their needs and preferences.
  • Assisted in promoting new products and services during sales events.
  • Processed sales transactions using company-specific software efficiently.

Remote tax support agent.(seasonal)

TurboTax
Deerfield Beach, Florida
12.2024 - 06.2025
  • Provided technical support to customers via phone and email communications.
  • Assisted in troubleshooting software and hardware issues for clients.
  • Documented customer interactions and solutions in support ticket system.

Education

Some College (No Degree) - Business Administration And Management

Atlantic Technical College
Pompano Beach, FL

Skills

  • Fast learner & adaptable
  • Customer Service
  • Technical support
  • Software troubleshooting
  • Sale promotion
  • Schedule and Routine
  • MMicrosoft Office / Google Workspace

Languages

French
Limited
Haitian Creole
Native/ Bilingual
English
Professional

Timeline

Sales Agent

Invaco
07.2025 - Current

Remote tax support agent.(seasonal)

TurboTax
12.2024 - 06.2025

Some College (No Degree) - Business Administration And Management

Atlantic Technical College
Yvonia Jean Louis