Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Yvonna Hudgins

Austin,TX

Summary

Dedicated dispatcher known for strong attention to detail and effective time management. Experienced in training new team members and optimizing workflow processes to drive operational success and improve service quality.

Detail-oriented dispatcher with over 10 years in transportation logistics. Skilled in coordinating real-time interactions between drivers and clients, enhancing service delivery standards. Committed to fostering team collaboration and implementing efficient processes for operational excellence.

Overview

16
16
years of professional experience

Work History

Dispatcher

MTM INC.
Austin, TX
10.2018 - Current
  • Streamlined transportation logistics processes to optimize resource allocation and mitigate potential delays.
  • Coordinated real-time interactions between drivers and clients, maintaining high standards of service delivery.
  • Analyzed route data to enhance efficiency and reduce operational costs.
  • Trained new dispatchers on systems and protocols for effective service management.

Professional Operator

MTM INC
Austin, TX
07.2010 - 10.2018
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
  • Trained new operators on equipment usage, safety standards, and operational procedures.

Skills

  • Dispatch software
  • Tracking systems
  • Data entry
  • Updating logs
  • Customer service
  • Workflow prioritization
  • Problem-solving
  • Decision-making
  • Time management
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Active listening
  • Stress tolerance

Accomplishments

Part of the RVMC BTW/Cadet training team from 2015-2018

Timeline

Dispatcher

MTM INC.
10.2018 - Current

Professional Operator

MTM INC
07.2010 - 10.2018
Yvonna Hudgins