Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yvonne Aguilar

1881 Grove Blvd Apt 713,TX

Summary

Dynamic and customer-focused professional with extensive experience at Bill Miller BBQ, excelling in cash handling and customer service. Proven track record of enhancing customer satisfaction and loyalty through effective conflict resolution and product knowledge. Recognized for maintaining a balanced cash drawer and fostering team collaboration to achieve sales targets.

  • Promoted with a $1 raise within six months of working at Mother's due to consistently strong performance, reliability, and efficiency.
  • Regularly closed the store, managing night duties such as cleaning floors, sweeping, mopping, restocking aisles, organizing the dining area, and preparing the kitchen and supplies for the next shift.
  • Demonstrated strong attention to detail by double- and triple-counting register cash, especially with large bills, to ensure accuracy and accountability.
  • Maintained a clean, organized, and accurate register at all times.
  • Provided excellent customer service by practicing patience, professionalism, and active listening while taking orders and handling payments.
  • Recognized as a fast, dependable worker—offered an additional $0.50 raise when transferred to a new location and asked to extend shifts to support store needs.

Overview

2
2
years of professional experience

Work History

Cashier/ Restock/

Bill Miller BBQ
10.2023 - Current
  • Welcomed customers upon entry to create a positive shopping experience.
  • Guided customers in selecting appropriate solutions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Increased sales of promotional items by informing customers about current offers.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced shopping experience, provided product information and location assistance.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Education

High School Diploma - Athletic Training

Eastside Early College Highschool
900 Thompson St Austin, TX 78702 United States
05.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • Staff training
  • Attention to detail
  • Inventory management
  • Currency counting
  • Inventory control
  • Order packaging
  • Decision making aptitude
  • Sales expertise
  • Daily reporting
  • Retail merchandising
  • Product recommendations
  • Drawer balancing
  • Order verification
  • Credit card processing
  • Basic math
  • Inventory restocking
  • Complaint resolution
  • Sales transactions
  • Ordering and stocking
  • Gift card handling
  • Receipt handling
  • Problem-solving
  • Honest and dependable
  • Credit and cash transactions

Languages

English and spanish
Native or Bilingual

Timeline

Cashier/ Restock/

Bill Miller BBQ
10.2023 - Current

High School Diploma - Athletic Training

Eastside Early College Highschool
Yvonne Aguilar